Senior Business Analyst

at  Lime Recruitment

Lime Recruitment is currently working with a Queensland government department to recruit a Senior Business Analyst contract to 08/05/2026 based in the Brisbane CBD and working from home.

In this role you will:

• Proactively manage key stakeholder relationships, and lead and conduct business/technical workshops and meetings as required to define requirements, business processes, and ensure improved outcomes.
• Obtain formal agreement from stakeholders on the scope of requirements (including translating them to features, epics and user stories and associated acceptance criteria).
• Where required, initiate communications between stakeholders, acting as a single point of contact for defined groups and facilitating open communication and discussion between stakeholders.
• Take responsibility for investigative work to determine business, and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change.
• Take ownership of solution design and work with various stakeholders to finalise a compatible design based on industry best practices.
• Identify and assist the development of remediation plans to resolve any inconsistent or unclear business practices which could affect the success of the project.
• Take responsibility for ensuring traceability is mapped and agreed for all business benefits through to system requirements.
• Contribute to organisational change through recommended improvements to existing business processes, practices, procedures and information systems.
• Provide a high level of expertise in establishing and documenting ICT business and system requirements through a range of structured research and analysis techniques including, but not limited to facilitated stakeholder workshops, surveys, client meetings and industry reference reviews.
• Apply and utilise business modelling methods to ensure results oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives and executive decision making.
• Actively participate in the management of client expectations in a limited resource development environment with competing priorities
• Take ownership of development cycles, liaise with vendor’s development team, and ensure quality and timely delivery of agreed outcomes.

Mandatory Requirements

• Demonstrated well-developed communication, interpersonal and negotiation skills, including the demonstrated experience in conducting workshops, maintaining positive relationships with stakeholders, ICT Operators and other service providers.
• Demonstrated experience in identifying and validating multiple requirement types such as Business, systems, configuration and concept and experience modelling business processes using Business Process Modelling Notation (BPMN).
• Demonstrated ability to analyse business cases, which define potential benefits, options for achieving these benefits through development of new or change processes and associated business risk
• Demonstrated experience and practical understanding of Software Development Lifecycle (SDLC) and PRINCE2 Project Management methodologies. (SDLC & PRINCE2 Methodologies)

Desirable attributes

• Minimum of 5 years’ experience in a Senior Business Analyst role.
• Ability to rapidly gain an understanding of business needs and translate business needs into updated process maps and user stories.
• Ability to work effectively with little supervision and as part of a team in the design, preparation and delivery of solutions to clients.
• Experience in business process reengineering/redesign and implementation.
• Highly effective client liaison and workshop facilitation skills.
• High level written and oral communication skills and excellent organisational skills.
• Exceptional problem-solving capabilities with a focus on simplification.
• Prior experience and knowledge of Software as a Services (SaaS) environment.
• Prior experience and knowledge of COTS products and system integration.
• Experience with grants management systems.
• Experience in change management.

• Proactively manage key stakeholder relationships, and lead and conduct business/technical workshops and meetings as required to define requirements, business processes, and ensure improved outcomes.
• Obtain formal agreement from stakeholders on the scope of requirements (including translating them to features, epics and user stories and associated acceptance criteria).
• Where required, initiate communications between stakeholders, acting as a single point of contact for defined groups and facilitating open communication and discussion between stakeholders.
• Take responsibility for investigative work to determine business, and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change.
• Take ownership of solution design and work with various stakeholders to finalise a compatible design based on industry best practices.
• Identify and assist the development of remediation plans to resolve any inconsistent or unclear business practices which could affect the success of the project.
• Take responsibility for ensuring traceability is mapped and agreed for all business benefits through to system requirements.
• Contribute to organisational change through recommended improvements to existing business processes, practices, procedures and information systems.
• Provide a high level of expertise in establishing and documenting ICT business and system requirements through a range of structured research and analysis techniques including, but not limited to facilitated stakeholder workshops, surveys, client meetings and industry reference reviews.
• Apply and utilise business modelling methods to ensure results oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives and executive decision making.
• Actively participate in the management of client expectations in a limited resource development environment with competing priorities
• Take ownership of development cycles, liaise with vendor’s development team, and ensure quality and timely delivery of agreed outcomes