Senior Business Analyst

at  NHS Business Services Authority

Are you an experienced Business Analyst?
Do you enjoy working in a fast-paced environment continually looking to evolve?
If this sounds like you, this may be the perfect opportunity for you!
Here at the NHS Business Services Authority (NHSBSA) we are incredibly proud of the work we do to support our NHS to be the best it can be. We’re looking for passionate Senior Business Analysts who can support a wide range of exciting and transformational change activities across our services, to help us deliver benefits for our NHS.
As an NHS organisation, we are aligned to the Agenda for Change NHS Pay scale. This role is at Band 7, and the current full time starting salary is £43,742 (Pro rata for part time, depending on hours), with the opportunity for pay progression to £50,056 (Pro rata for part time, depending on hours) over 5 years, dependent upon successful performance reviews and achievement of objectives.
What do we offer?
27 days annual leave (increasing with length of service) plus 8 bank holidays (Pro rata for part time, depending on hours)
Flexible working (we are happy to discuss options such as compressed hours)
Hybrid working model
Career development
Active wellbeing and inclusion networks
NHS Car lease scheme
Excellent NHS Pension
Access to a wide range of benefits and high street discounts
You’ll be responsible for providing structured analysis to inform business decisions. You should be collaborative and proactive, working on a wide variety of change initiatives using a range of skills and methodologies, working with stakeholders and/or multi-functional delivery teams to deliver change, maintain our core applications and deliver new services that support the health of millions of people.
You’ll work with internal and external stakeholders to conduct full business analysis across the change lifecycle. Supporting the appraisal of options, risks, benefits, impacts and costs; defining requirements to meet the business changes; supporting the identification of continuous operational improvement opportunities.
Use a wide range of business analysis tools and techniques
Distil findings into an easy-to-consume format
Identify, establish, and maintain relationships with stakeholders at all levels, constructively challenging thinking whilst maintaining rapport
Work on complex strategic analysis, change delivery projects and continuous improvement initiatives
Work with stakeholders to ensure that the strategic, economic, commercial, financial and management perspectives of change are considered in line with governance and process controls
Produce specifications and define requirements to be delivered as part of formal and informal change initiatives
At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.
You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.
Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.
Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.
We welcome applications from people of all backgrounds. With wellbeing and inclusion central to our ethos, our BAME, Disability and Neurodiversity, LGBTQ+, Armed Forces and Women’s networks help our colleagues to be their authentic selves at work.
At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you’re interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.
We are the NHS delivering for the NHS.

Requirements gathering – Drive the research and gathering of business requirements against those articulated for the project determining the need and value of performing the activity based on the context
Process modelling – Employ a range of tools and techniques to map ‘As-Is’ and To-Be’ business processes
Gap analysis – Evaluate requirements against the present state (where we are) and the target state (where we want to be) identifying opportunities to develop successful business requirements needed to make the transition
Impact analysis – Analyse the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design identifying potential stakeholders
Benefit analysis – Evaluate the strengths and weaknesses of identified benefits and lead on identifying business-related actions that will assist with project delivery
Stakeholder management and engagement – Engage with business owners, business change lead sand users to ensure delivery of common purpose
Facilitation – Work with business owners and business users to identify needs
System analysis – Co-ordinate the work of systems analysis to ensure business needs are translated into solutions against identified time lines, and work with technical leads to ensure business needs are translated into the technical solutions
Assurance and quality – Apply recognised methodologies and audit test and quality gates
Traceability – Ensure the delivery of change is made against a fully auditable process
Business improvement – Co-ordinate the work with Business Improvement teams and the identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered
Business solution design – Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model
Delivery products tools and documentation – Ensure the delivery of change is made against a fully auditable process by producing/assisting with: frameworks; application of methodologies; operating model; functional specification; user cases; user stories; UAT plans and strategy; entry/exit and /or no/no go criteria; defect analysis; forms and templates; guidance; business case
Community of Practice Development & Maturity – Be a proactive member of the portfolio management community in the discipline of business analysis and help develop the NHSBSA maturity levels in business analysis
For further details contact: Kriss Craik (Business Analyst Lead) - Kriss.Craik@nhsbsa.nhs.u