Senior Business Analyst (Services)

at  Fox Corporation

OVERVIEW OF THE COMPANY

Fox Corporation
Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

At Fox Tech, we stand as a beacon of innovation, crafting world-class, large scale digital products that redefine the entertainment experience. We’re on the lookout for visionary individuals to join our pioneering team, tasked with shaping the future of streaming products. Now is your chance to be part of creating and delivering extraordinary digital experiences spanning Sports and Entertainment.
As a key member of our team, you’ll drive innovation and significantly contribute to our mission of pioneering the next generation of streaming products. Your opportunity to create unparalleled fan experiences for these iconic sports events is here. Our current advanced digital solutions, accessed by millions across web, mobile, and living room devices, signify just the start of our ambitious journey.

ABOUT THE ROLE

This role will primarily support the Fox Media Services department by participating in a functional and technical capacity across all phases of the software development life cycle and ongoing design, implementation, support, and maintenance of media management processes, platforms, and systems. This person will lead multiple activities such as workflow discovery, gap analysis, complex requirements elicitation, system interface specification, while serving as a functional liaison to the user community. This person continuously gains an understanding of content acquisition, transformation, and distribution and how technology is used in support of their business workflows, transferring knowledge between users, designers, developers, architects and technical members of the department. Knowledge and expertise managing projects with cross functional teams and a deep understanding of technology is critical to the success of this role.

A SNAPSHOT OF YOUR RESPONSIBILITIES

Project Initiation

• Develops understanding of customer needs and applies it in researching solutions
• Participates in clarification, rationalization and documentation of project requests
• Participates in preparation of use cases, user flows, data models, and other documents

Application Design & Development

• Analyzes and documents relevant business processes.
• Conducts interviews with customers to define functional requirements
• Serves as intermediary between technical and non-technical teams to ensure items to meet business needs
• Leads and/or participates during detailed design and/or configuration
• Participates in the software selection process, where applicable.
• Participates in integration testing, including creation of test plans, test cases, and documentation of results
• Facilitates and/or conducts user acceptance testing.
• Assists in the preparation of end user documentation, training materials, curriculum and schedule
• Conducts training, including train-the trainer, one-on-one and classroom style training
• Provides first line post implementation support to users regarding functional issues
• Participates in change management activities

Application Support

• Takes ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing resolutions, including workarounds when needed
• Participates in functional analysis for production support activities
• Applies department change control policies & procedures
• Coordinates with other IT departments on integrated system support

Administration

• Communicates plans, status and issues to management on a regular basis
• Adheres to department standards, policies, procedures and industry best practices

Departmental Responsibilities

• Self-driven with ability to adapt quickly to a face-paced, deadline-driven, and constantly changing environment.
• Ability to self-prioritize based on constantly changing needs ranging across projects
• Comfortable presenting in front of large groups and to the executive management team
• Proactively seeks and escalates areas of improvement that can help drive cost savings and other efficiencies

Other Responsibilities Required

• Available to work nights and weekends as needed.
• Some travel required