Senior Business Analyst

at  The University of Manchester

ABOUT IT SERVICES

IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.

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As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
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Hybrid working arrangements may be considered.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.
Any CV’s submitted by a recruitment agency will be considered a gift.

We have an opportunity for an experienced Senior Business Analyst (BA) to join our established practice to support the delivery of projects, delivered through our Strategic Change Office.
The Business Analyst will take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisational change. The role will be responsible for undertaking assignments across project and/or service functions as required.
Our BA’s regularly interact with a diverse range of stakeholders across the University and work across a range of projects, including those for our Cultural Institutions, Professional Services and our student and research communities.
The role includes collaborating with our large team of BA’s, including leading activities to continually improve our service offering.
Expected to take on and be responsible for the supervision, motivation, technical direction, development, training and mentoring of assigned staff.