GET TO KNOW OKTA

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.

AND EXTRA CREDIT IF YOU HAVE EXPERIENCE IN ANY OF THE FOLLOWING!

• Hands-on experience with data visualization tools (Tableau, Looker, PowerBI, etc.)
• Third party web analytics tools (Heap, Google Analytics, Adobe Analytics, etc.)
• Cloud based data warehouse technologies (Snowflake, BigQuery, Databricks, etc.)
• Paywall, subscription or authentication based products
  

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WHAT YOU’LL BE DOING

• Lead data operations for the CIC product including release communications, organizational documentation, data literacy and training initiatives
• Partner with peers in Product, Engineering, Program Management, Data Governance and with key business units to develop a scalable support model within the data lifecycle for our models, products and assets
• Promote and celebrate the data organization via a multitude of channels (e.g. newsletters, Slack announcements)
• Educate and enlighten data stakeholders with newly available objects and models that will unlock product and business insights
• Establish end-user personas and voices to integrate within the data operations support model
• Assist Business Data Analysts and Engineers in triaging data questions, bugs and issues from end-users
• Clearly understand and communicate changes to underlying data models and definitions to determine impact to key assets such as executive dashboards
• Work with Business Data Analysts to understand key domain priorities, business metrics and insights that span the various product units
• Solicit feedback from end-users on adoption, engagement, usage, etc. of the CIC data assets and visualizations

WHAT YOU’LL BRING TO THE ROLE

• 5+ years of experience in data operations, product management, product operations or a similar background
• Tenacity to thrive in a dynamic and fast-paced environment, inspire change and collaborate with a variety of individuals and organizational partners
• Quickly establish solid relationships and build trust with partners and stakeholders to gain confidence in CIC data and assets
• Excellent business acumen and emotional intelligence in ambiguous environments
• BA or higher, preferred; additional relevant work experience in lieu of a degree is acceptable