Senior Business & Systems Consultant

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

At Sun Life, we work together, share common values, and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.
Reporting to the Manager, Business & Systems Analysis Chapter, the Senior Business & Systems Consultant has deep knowledge of a wide variety of business concepts, practices, and procedures as they relate to IT and general operations; they rely on their expertise, experience, and judgment to plan and achieve goals, and to do a variety of tasks. The Senior Business & Systems Consultant conducts needs analysis, writes requirements/user stories, collaborates with others for system design; and supports the team to increase productivity and reduce costs.

• Understand the big picture to define business capabilities and go forward roadmap.
• Analyze and define user needs and translate them into requirements/epics/user stories/data mapping documents.
• Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organization.
• Create and/or provide comments into internal and external communications and user documentation.
• Review and provide comments on business and technical documentation.
• Support business on the roll-out of what has been developed with a focus on end-to-end validation.
• Act in an advisory capacity as well as coach/mentor Business & Systems Analysts.
• Able to lead large scale transformational work
• Experience supporting business architecture work and extensive knowledge of strategy tools and frameworks
• Experience leading the strategic planning process
• Understanding of journey mapping and service design and experience with business capability identification and mapping
• Experience building out complex business cases