Senior Carrier Management Expert - Road Logistics

at  KuehneNagel

In this exciting opportunity, your role will be to fully focus on increasing the commercial sourcing and improving the operational performance of Kuehne+Nagel’s road logistics trucking companies and customs brokers.

YOUR SKILLS AND EXPERIENCES

• At least 5 years of experience in road logistics
• Excellent understanding of the trucking industry in the GCC countries, especially the UAE
• Knowledge of customs brokerage in the GCC countries
• Leadership experience
• Strong negotiation and problem solving skills
• Ability to think and act quickly and independently

YOUR ROLE

You increase the truck carrier portfolio and improve service performance and daily operation KPI’s. Your long-term goal in this position is to structure daily operational tasks and to monitor vendor performance. You set priorities, shape processes, guide people, work with TMS systems and develop a sufficient carrier infrastructure, while building a professional and friendly image to the internal and external customers.

YOUR RESPONSIBILITIES

• Maintain carrier contracts and introduce new carriers and customs brokers to the portfolio, including rate negotiations and onboarding according to our standards
• Ensure that our operations and transactions meet all customs regulations, standard operating procedures specific to each client
• Communicate and build relationships with internal and external customers, service providers, border agents and destination branches, liaising with other Kuehne+Nagel stations within the GCC network
• Ensure client deadlines as well as internal deadlines and procedures are adhered to, and liaise with suppliers and/or 3rd party to ensure timeous collection of cargo
• Manage all warehousing and trans-shipment operations and/or domestic deliveries
• Ensure that supplier invoices are reflecting agreed transport tariffs #LI-KP1
• Assist to maintain good service levels and revenue margins as per the contracted rates; writes offs, errors are to be kept to a minimum, preferably avoided completelyQuick response to operational escalation including CAPA handling