Senior Case Manager - HPRP2 Program

at  Catholic Charities Diocese of Trenton

JOB SUMMARY: Responsible for providing outreach to community partners and potential program participants, screening for all applicants, and case management services to enrolled households.

• Conduct outreach to community partners and potential program participants, includes membership in, attendance at, and meaningful participation in county CoC general assembly/ housing service meetings and committees and other resources serving program’s target population.
• Provide prompt response and screening to all referrals in 24 hours of receipt.
• Complete intake assessment and document collection for all households presenting as eligible for and in need of services within 3 days of screening.
• Develop an individualized Housing Stabilization Plan (HSP) for each client that outlines the steps needed to prevent homelessness and/or to stabilize housing within 1 week of assessment. Update HSP as steps are completed or as barriers are encountered with next steps to overcome.
• Provide wrap around case management services including but not limited to education, regular contact, support and guidance throughout the diversion process.
• Offer low/no barrier access to service including traveling to consumers (and/or coordinating/ providing transportation to help clients travel to necessary appointments) and/or coordinate translation services or other accommodations for individuals who have limited English proficiency or other disabilities.
• Maintain client records in hard copy and electronic database and completes documentation according to program and agency accreditation standards. This may include, but is not limited to 24 hr turn-around of data entry, progress notes, activity reports, time sheets and logs.
• Coordinate and/or provide financial assistance to help individuals pay for expenses related to housing stabilization in collaboration with Program Director and Business Manager.
• Engage in regular case coordination with OHP including meeting and training attendance.
• Participate in annual Point in Time Count.
• Other duties as assigned.