Senior Case Manager - Self-Insurance (Hybrid)

at  Gallagher

About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:

IF YOU LIVE OUR VALUES AND DEMONSTRATE THE PEOPLE CAPABILITIES, WE CAN NOT ONLY OFFER YOU GREAT CAREER OPPORTUNITIES, BUT ON A DAY TO DAY YOU’LL EXPERIENCE THE FOLLOWING:

• Flexible work arrangements – including WFH
• Paid Parental Leave
• Opportunities for ongoing education and development
• Service recognition awards
• Employee assistance program for yourself and immediate family members
• Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people

YOUR ROLE

The Senior Case Manager is responsible for the Management of a portfolio of claims under the WIRC Act where the primary focus is on proactive claims management service for all customers. Due to growth, we currently have permanent full-time positions available with a flexible hybrid approach, working in our Melbourne CBD office and WFH.
The role will focus on the RTW and recovery of the injured worker in collaboration with their employer and treatment team. This will require you to build strong working relationship with your aligned employer to achieve sustainable claims outcomes for their injured workers and business.
You will specialise in all part of the claims management process including initial liability determinations, return to work planning, claim closure, dispute resolution and more.
Responsibilities:

AGENCY APPLICANTS WILL NOT BE CONSIDERED FOR THIS ROLE.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant