Senior Claims Service Consultant Liability

at  Allianz Australia

SENIOR CLAIMS SERVICE CONSULTANT - LIABILITY | SYDNEY/MELBOURNE/ADELAIDE/BRISBANE

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.

• Management and strategic oversight for a complex portfolio of claims arising from Professional Indemnity, Employment Practices Liability, Directors & Officers and/or Public and Products Liability products with a focus on personal injury.
• Providing superior customer service and communication with internal and external customers to build a network of professional relationships.
• Managing and influencing stakeholders to promote alignment of claim strategies, develop and maintain strong working relationships and report on claim trends including significant losses.
• Using your technical experience and knowledge to ensure that claims are managed in a timely and cost-effective manner and appropriate strategies and solutions are implemented and pursued.
• Engaging with customers, intermediaries, and third-party representatives to influence the progress and negotiate settlement of a claim.
• Engaging with service providers including solicitors, loss adjusters and investigators, managing compliance, critically analysing advice, and steering claims towards finalisation.