Senior Claims Specialist - Energy, Property & Construction

at  Liberty Specialty Markets

GENERAL INFORMATION

City: London, UK
Country: United Kingdom of Great Britain and Northern Ireland
Creation Date: 22-May-2024
Employment Type: Permanent
Employment Type: Full time
Ref #: 1234570898

SKILLS AND EXPERIENCE:

• Technical experience and record of claim handling specifically in the Energy and Construction industry sectors.
• Engineering, Loss Adjusting and or surveying.
• Proven record of maintaining effective relationships with key stakeholders.
• Ability to make decisions and exhibit sound and reasoned judgment and/or escalate as necessary
• Competent organizational, interpersonal and relationship building skills
• Competent analytical and oral/written presentation skills
• Strong negotiation skills
• Ability to work alone or as part of a team
• Self-motivated and dynamic
• Ability to manage/prioritize multiple tasks
• Ability to motivate, develop and mentor more junior team members for the benefit of the individual and the Company.
• Excellent IT skills.
• Experience of data analysis.

ABOUT THE ROLE:

• We are seeking a dynamic, knowledgeable, and motivated Energy & Construction Claims Specialist with experience in Construction, to help achieve our vision of being a leading provider of Energy and Construction solutions, delivering a first-class claims service, and to support our Clients.
• Handling and resolving claims efficiently and fairly in accordance with our claims Charter / code of Conduct and Claim process guidelines.
• Working closely with the EPC Claims team and EPC Claim Manager towards delivery of our corporate goals whilst promoting LSM core values.
• Primarily focused to the UK, with opportunities to work across regional platforms.

KEY RESPONSIBILITIES:

• Working closely with Underwriting, Engineering & Claims to support the retention and attraction of Clients.
• Collaborate with Underwriting, Engineering and Actuarial on portfolio, risk mitigation, policy language and claim trends.
• Contribute to the business’s thought leadership, developing new ideas and research to support LSM underwriting strategy and our Clients through Energy Transition.
• Enhance the exposure and profile of the Global Energy & Construction Claim team through our Claims+ offering, attendance at market meetings, as well as business development opportunities at industry events, conferences, and other external engagements.
• Liaising with market surveyors, adjusters and legal professionals where required.
• Communicate and collaborate across LSM and Clients to provide insight.
• Adherence to the authority requirements of the role as agreed. Additionally, financial authority will be reviewed no less than annually.
• To support the management of all third-party relationship where the third party has delegated claims handling authority.
• Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM’s commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing