Senior Client Service Advisor - Personal Lines

at  Aon Corporation

Posting Description:
Senior Client Service Advisor – Personal Lines
Are you an energetic, self-motivated and career focused individual? Do you have experience with High-Net-Worth personal lines clients and insurance companies and have excellent general insurance knowledge? This might be the role for you.
This role offers the flexibility to work both virtually and from our Dublin office.

SKILLS AND EXPERIENCE THAT WILL LEAD TO SUCCESS

• Strong experience in broking sectors
• Comply, on an ongoing basis, with the minimum competency requirements laid down by the Central Bank, including but not limited to:
• To be CIP qualified (minimum) Progress to ACII (desirable)
• Meet the Central Bank Fitness & Probity standards
• Provide evidence of compliance with maintaining CPD hours (min 2 year)
• Have a desire to improve knowledge across a range of General insurance products
• Ability to communicate effectively with clients, insurers and colleagues
• Excellent organizational and administrative skills with ability to work to strict deadlines
• Team player with the ability to work on own initiative
• Ability to prioritize workload and deliver on objectives
• Have a strong customer focus and a keen eye for detail
• Proficient in Microsoft platforms i.e. Word, Excel and PowerPoint

• Managing a portfolio of High-Net-Worth Personal Lines Clients within a busy and pro-active broking environment
• Managing clients’ renewals from start to finish, assisting with mid-term alterations, dealing with general day to day client and carrier queries and administrative duties pertaining to same
• Vetting insurance and supporting documentation against defined requirements/standards on behalf of Stakeholders
• Providing assistance as required to colleagues across a range of personal lines products
• Reviewing policy wordings
• Attending client meetings/Insurer meetings off site
• Building strong relationships with clients, underwriters and colleagues through the delivery of a market leading service
• Securing and retaining clients by providing an excellent service
• Participation in campaigns and sales initiatives to target new clients
• Expanding and sharing knowledge and capabilities
• Maintaining the utmost standards of compliance and adherence to broking best-practice
• Complying with all management audit requirements
• Other duties that may arise as the business require