Senior Client Service Associate

at  Computershare

This is a hybrid position primarily based in Abbotsford. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working .

WHY IS THIS ROLE EXCITING? WELL, THERE ARE A FEW THINGS THAT MAKE THIS ROLE STAND OUT:

• You will work with some of our biggest ASX listed clients
• You will join a great supportive team, who will support you along the way
• You will join us in an exciting time of growth as we move our clients onto a new platform

A ROLE YOU WILL LOVE

Working with a supportive Team Leader and an experienced team, this role will be a great way to learn more about the financial services industry, as well as give you the ability to gain exposure to great opportunities for career growth and development.
Reporting to a Team Leader, the Client Services Associate is a role responsible for the day-to-day delivery of high-quality operational and administrational services to clients and the respective client’s employee plan participants.
You will work closely with your team and internal stakeholders to ensure all activity and allocated work is actioned to meet expectations.

SOME OTHER KEY RESPONSIBILITIES:

• Generation and provision of Employee Share Plan and Regulatory reports to clients
• Writing and maintaining of internal system documentation and procedures
• Responding to employee share plan participant email enquiries
• Data entry of employee information held in internal systems and databases
• Preparation of share transfers, vesting’s, allocation’s, and purchases

WHAT WILL YOU BRING TO THE ROLE?

We are looking for someone who is a great communicator, able to balance conflicting priorities and someone who is technology savvy.

OTHER KEY SKILLS REQUIRED FOR THE ROLE INCLUDE:

• Ability to manage changing priorities and strong time management skills
• A high level of attention to detail
• Ability to work both independently and within a team
• High level of initiative, flexibility and has problem solving skills
• Strong PC skills with a high level of familiarity with MS Office products – specifically MS Excel
• Possess and display a positive, enthusiastic attitude & strong work ethic
• Knowledge of Employee Share Plans and the financial services will be highly regarded