Senior Clinical Team Administrator

at  Norfolk Suffolk Foundation Trust

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people’s and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

JOB OVERVIEW

Are you an experienced administrator looking for a new and exciting opportunity?
Do you have excellent communications skills and a keen eye for detail?
Can you effectively manage multiple tasks and priorities?
If you have said ‘Yes’ to each of the above then we might just have the role for you…
An opportunity has arisen for a Senior Clinical Support Team Administrator within the Wellbeing Service, Management Support Team. The post is being offered on a permanent contact and will be full time 37.5 hours per week, based at Brooke House, Longwater with some flexible home working.

MAIN DUTIES OF THE JOB

You will need to demonstrate the ability to manage a busy and varied workload, in a sometimes demanding environment. You should be able to prioritise your work effectively, have excellent communication skills, and work as part of a team or alone using your own initiative and forward thinking. The role will require management of the team of 8 Clinical Support Team Administrators so experience of supervising staff will be essential. Tasks will include, but not be limited to, supervision of staff, diary management, staff training and recruitment. You will need to be a focussed individual, have excellent organisational ability, flexibility and a good work ethic that supports the Trust’s values. It is essential you have good skills in MS Office, especially Excel and Word.

Benefits included with this role are:-

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more