Senior Cloud Accounting Manager

at  Achen Henderson LLP

Achen Henderson (AH) is looking for a full-time experienced Senior Cloud Accountant (SCA) who is comfortable working directly with clients, and mentoring other team members, and who has experience operating in an entirely cloud-based software environment. The individual will work at our headquarters, with the potential for hybrid work once probation is passed.

As a SCA, you will:

• Lead and manage the bookkeeping for several of our amazing clients.
• Onboard new clients, with a focus on clean-ups, catch-ups and developing control systems.
• Ensure adherence to client deadlines for accounting and payroll.
• Discover ways that our team can streamline accounting and bookkeeping processes, increasing efficiency and increasing our bookkeeping capacity across the board.
• Work with our Director of Bookkeeping (DOB) to train other team members, complete quality control, and provide feedback on their work.
• Be the main point of contact for a portfolio of clients and must be proficient and comfortable in communicating with clients, including managing their expectations.

On a strategic level, you will work directly with our DOB to understand our client’s accounting and reporting challenges and to develop streamlined, cloud-based solutions to those challenges. Our DOB is responsible for project management. You will assist the DOB in managing our client’s expectations, while you and your GURU team members are the technical gurus, innovating and delivering results. This role is highly engaging and highly interactive.
You will have the ongoing support of all AH resources, including our various professional teams, to deliver timely and accurate accounting and payroll services. Extensive accounting and bookkeeping experience are required as you are expected to lead the bookkeeping and payroll deliverables. The SCA will also assist the corporate compliance group with a-la-carte bookkeeping work as it arises through the efficient allocation of our bookkeeping resources.
Achen Henderson is 100% cloud-based and uses only cloud-based accounting platforms. A detailed working knowledge and advance certifications in Xero Practice Manager, Xero, QBO, Dext, Hubdoc, Plooto, Wagepoint, Payment Evolution, Expensify, Invoice Sherpa, etc. are a plus. If you do not already have them, you will be expected to become certified when you start.
We welcome entrepreneurs who already own a bookkeeping practice and have their own clients. It is highly likely that our advanced bookkeeping systems and strategic alliances will be an excellent fit for your clients and will help them scale with us.
Salary, wages, benefits, and bonuses are determined by your experience and fit. All our Stakeholders are paid near the top 5% in their respective areas of expertise.

ETHOS AND SKILLS OF A SCA

• Extremely organized and focused on timely and accurate accounting and payroll deliverables;
• Team player and capable collaborator who can understand what our clients need and then coordinate with the correct AH professional teams and strategic alliances to deliver results;
• Has a high capacity for learning, retention, and logic. Our SCA must become familiar with complex business systems and several cloud-based software solutions very quickly;
• Self-starter who will get comfortable with our existing systems quickly, and use their autonomy to transform and improve systems to improve our client’s delivery model;
• Comfortable with Cloud computing; will work in an entirely SaaS-based environment;
• A firm understanding of accounting principles and financial reporting. Extensive accounting experience is required;
• Strong problem-solving skills, including the ability to see ‘the big picture’.

ACCOUNTABILITY

AH is a participation age company. All AH Stakeholders are accountable to all other AH Stakeholders and, of course, to our clients. You are expected to provide regular (at least bi-weekly) progress reports as to the status and progress of your work to the entire team during team check-ins.
You are expected to participate in various AH cross-functional leadership teams depending on your desires and competencies. Cross-functional teams may include Marketing, Finance, Human Resources, Process Design, Compliance, Administration.

Each Stakeholder at AH is encouraged to participate in setting out their own performance metrics based on their abilities and contributions. Below are examples of performance metrics on which you will be measured for the purposes of profit-sharing:

• Accuracy, measured by errors in accounting and payroll – or lack thereof;
• Timeliness, measured by on-time deliverables;
• Efficiency, measured by the streamlining of as many data entry tasks as possible, lessening human inputs wherever possible;
• Client satisfaction, measured by client surveys and referrals;
• Issue identification, measured by new services delivered or solutions presented