Senior Cloud Engineer (Permananent Roles)

at  TALENTSIS PTE LTD

REQUIREMENTS:

• Good analytical skills with ability to work with others to resolve problems.
• Knowledge in any of following technology would be an advantage :
• Vulnerability Management Systems, Reverse Proxy, Patch Repositories, AD Infra (MS AD, AWS AD etc), End Point Protection – Desktop, Clients, AWS full suite, Infra Automation Platform and Next Generation Firewall.
  (EA Reg No: 20C0312)
  Please email a copy of your detailed resume to abegail@talentsis.com.sg for immediate processing.
  Only shortlisted candidates will be notified

• Resolve incidents within SLA timeframe and perform root cause analysis, finding to solve the problems.
• Escalate unsolvable incident/ problem to the Operation Lead or Service Delivery Manager.
• Escalate to OEM/ vendor / subcontractor for technical support.
• Implement service requests and change requests and complete all requests within SLA timeframe.
• Ensure deployments of approved patches/ releases/ configuration changes for operation system and system software are implemented to change request accordingly.
• Ensure proper backup of the administrated systems and performing system recovery if needed.
• Conduct regular testing to verify configuration or backup data.
• Maintain the system configuration and support for integration of new technologies into existing environments