Senior Cloud Operations Support Engineer

at  PCCW Global

MINIMUM QUALIFICATIONS

• Bachelor’s degree in computer science or a related field. Relevant certifications (GCP Professional (Preferable), AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator) are a plus.
• 4 + years proven experience as a Cloud Operations / DevOps Engineer or a similar role, with a focus on managing, supporting and automating cloud-based infrastructure.
• Experience in systems management or software development with an eagerness to automate wherever and whenever the possibility arises.
• Must have multinational work experience.
• Ability to present complex analysis in a clear, concise and actionable manner.
• Building relationships across teams to increase effectiveness.
• Experienced in Google Cloud Computing.
• Experienced in Kubernetes.
• Experience in microservices and event-driven architectures.
• Experience with scripting languages like Python, Bash, etc.
• Experience with Infrastructure as Code (IAC), incl. GitOps framework, Terraform, etc.
• Ability to identify key technical points and potential value in a certain technical discipline.
• Ability to handle and solve product/project problems and difficulties independently.

PREFERRED QUALIFICATIONS

• Experience with GitLab CI/CD.
• Experience with Redis.
• Experience with Jenkins.
• Experience with Github actions.
• Experience with Ansible.
• Experience with Auth0 and JWT authentication
• Experience in Elasticsearch or Big Data databases (MongoDB, etc.).
• Experience with Relational Databases (PostgreSQL, MySQL, etc.).
• Experience with SAFe (Scaled Agile Framework or any other Agile Framework).
• Demonstrated ability to accurately estimate and scope the design & development work.
• Ability to mentor and train software engineers.
• Provide technical interviews in his/her area of expertise.
  Ref ID: 49959
  Location:Brisbane, QLD, AU
  Business Unit: PCCW Global
  Full Time/ Part Time: Full Time
  Job Function: Technology
  Featured Job Category::

ROLE OVERVIEW

This role is part of the engineering team that applies the best of open source technologies to a challenging domain where software meets network.
As a Senior Cloud Operations Support Engineer you will be part of a globally distributed DevOps team and will have the chance to participate in the continuous delivery infrastructure architecture design. In this role you will be responsible for managing and supporting the operations of our cloud-based systems and infrastructure as well as ensuring the smooth functioning of our cloud environments, addressing technical issues, and providing expert-level support to internal teams and customers.
To do this, you’ll have in-depth knowledge and understanding of DevOps, web application software, and design principles. You must have industry-leading technical abilities and excellent communication skills.