Senior Community Engagement Officer

at  NSW Department of Communities and Justice

YOUR ROLE

The Senior Community Engagement Officer manages and coordinates the development, implementation, and evaluation of the stakeholder engagement component of projects to achieve project outcomes and support the achievement of organisational objectives.

WHAT YOU’LL DO

• Manage and oversee all aspects of stakeholder engagement planning, development and implementation for a range of projects, including stakeholder engagement design, coordinating resources, meeting reporting requirements, and supporting relevant project-related activities, to ensure project outcomes are achieved on time, on budget, to quality standards and within agreed scope in line with established agency project management methodology.
• Establish and maintain stakeholder relationships through effective communication, negotiation and issues management to engage stakeholders and ensure project deliverables are met.
• Monitor and evaluate all aspects of stakeholder engagement relating to a range of projects, including risk and contingency management, benefits realisation, project impact and quality measures, to identify and address issues, assess project progress and effectiveness, and achieve project outcomes.
• Manage a project team/s, ensuring compliance with governance and quality requirements, to successfully deliver all key project/s milestones and outcomes.
• Undertake research and formulate recommendations to support evidence-based stakeholder engagement planning and decision making.
• Provide advice and information to relevant stakeholders on emerging project issues and to support project development and delivery in line with established plans, budgets, timeframes, policy objectives and other project priorities.
• Managing consultations and negotiations with diverse stakeholders, within agreed timelines, given their varying expectations, viewpoints and interests.
• Achieving project deadlines and milestones to the required standards and within budget, given the need to simultaneously coordinate and deliver multiple projects which are often complex and interconnected.

Note: Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 201