Senior Consultant, Data Governance

at  Manulife

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

THE OPPORTUNITY

Manulife’s Global Wealth & Asset Management (Global WAM) segment has embarked on an exciting journey that is transforming the organization by harnessing the power of data and related analytics. This transformation is a key strategic enabler and we are looking for individuals who are passionate about joining the team that will lead this journey.

The Chief Data Office in close partnership with key business partners will support the transformation of the organization to ensure data is used as a strategic asset supporting our business goals. The group’s objectives include:

• A single, central source for data which is easy to access and describes how the data was obtained
• Data quality continually monitored and accuracy improved
• Common standards and policies for data governance
• Flexible reporting tools to access data and adapt to changing business or regulatory requirements

• Support the deployment of Global WAM’s data governance program, including Frameworks, Policies, Processes, and Tools
• Apply change management principles and use appropriate messaging/positioning to drive adoption of complex, unfamiliar concepts with a broad collaborator group
• Work with various partners to deploy the GWAM data governance framework and core processes across business areas
• Facilitate and coordinate regular touchpoints with business unit Data Governance teams to ensure we are progressing data governance in a consistent way across business areas
• Collaborate with all groups within the Chief Data Office to ensure alignment across data functions and on target delivery of the group’s goals
• Review data issues and changes to ensure they are properly logged and tracked with all relevant details captured
• Collaborate with business partners and other Chief Data Office teams to understand root causes of data issues and requirements for changes
• Coordinate discussions with partners to drive understanding and resolution that is in line with data strategy/standard processes
• Work with the Data Quality team to ensure appropriate linkages between data quality monitoring and the data issue log
• Perform trend analysis to identify patterns related to our data
• Support the development of Data Governance processes such as metadata management, data access and data sharing
• Develop materials for executive-level Data Council meetings