Senior Consultant, IT Asset Management (ITAM) and Governance

at  CIBC

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you’ll be doing
As Senior Consultant, IT Asset Management (ITAM) and Governance, you will be responsible for ensuring CIBC’s technology asset lifecycle for Network hardware and software is followed in accordance with CIBC IT Governance and Operations with primary focus in Network IT Asset data, ensuring that it is maintained and provides quality assurance of the inventory of IT Assets. Additionally, in alignment with CIBC Enterprise policies and controls, ensure that the related teams and other stakeholders adopt industry good practices for the management of IT Assets.
You will be joining, Operations Service Governance team within Infrastructure Operations and Network Engineering organization, as a ITAM Governance SME.
You will conduct regular touchpoints with stakeholders, including Executives, using a consultative approach to provide relevant governance updates, raise issues, and seek support as needed and will proactively contribute to governance initiatives, providing technical and controls advice, as well as insight on assurance processes.
You will be required to examine and interpret current controls against actual processes and practices, identify gaps, and lead remediation initiatives accordingly and monitor and report on control effectiveness risk and performance management for both internal and Third Party controls, and coordinate with 2nd and 3rd Lines of Defense. You will develop, customize or revise processes, tools and templates that can be leveraged to manage and govern in-scope controls and outsourcing relationships, and TO processes.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Understanding of ITAM practice and related governance - Act as a ITAM SME, as it relates to Network assets and work closely with ITAM Program to help meet its objectives. Support other team members by sharing knowledge, collaborating and problem solving.
• Understanding of Technology/Regulatory/Third Party Controls and Risk - With a good understanding of Network hardware and software and a broad understanding of technology standards and processes you will be a subject matter expert in ITAM governance with a risk and controls lens. You will be able to manage audit expectation, review/gain assurance and provide opinion on statutory/regulatory controls and obligations, leading continuous improvement of control health and Technology Operation’s risk posture.
• Implementing Governance and Oversight - Support leadership in implementing effective management of a Governance mandate to implement strategies to ensure compliance with all applicable regulatory requirements and industry standards, working closely with cross-functional teams to establish and maintain robust control frameworks.
• Analyzing Data - Demonstrate strong abilities around analyzing and understanding data, as well as gap analysis expertise.
• Managing Communication - Demonstrate strong presentation and narration skills, keeping the audience in mind which will include technology and risk executives and subject matter experts
• Leading and Mentoring – Support end-to-end controls implementation as a subject matter expert, and provide guidance to a diverse team of technology, controls and risk professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who you are

• You can demonstrate 3-4 years of experience in the following:
• ITAM experience in a large enterprise environments and practical working knowledge of IT Asset management decisions, applications and implementation. Network specific ITAM experience will be a plus
• Management across the IT Asset Lifecycle in an Enterprise Corporation, Financial organization, Banking Industry or Healthcare is desirable
• Hands-on experience with ServiceNow Hardware and Software Asset Management capabilities (HAM/SAM Pro) and configurations.
• Participated in development and implementation of ITAM Continual Service Improvement opportunities.
• Assess, and remediate ITAM issues as mandated by regulatory examinations and planned mitigation activities
• Experience with ITAM Process Design and Industry/Regulatory Frameworks for ITAM.
• Experience with developing advanced reporting capabilities for ITAM process Cybersecurity Frameworks, KPIs and operational/performance metrics.
• It’s an asset if you have related ITIL/IAITAM/ISACA certification
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.
• You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 16th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Asset Management, Audit Planning, Audit Readiness, Information Technology Infrastructure Library (ITIL), IT Asset Management (ITAM), IT Governance, Microsoft PowerPoint, Performance Metrics, Regulatory Policies, Risk Management, Third Party Risk Managemen

Please refer the Job description for details