Senior Consultant - Oracle Health Informatics Trainer

at  Nordic

Make a difference. Be happy. Grow your career.
A Nordic consultant is more than just an Oracle Health expert. Our consultants take ownership for their work and the greater success of the organization. We’re also looking for people who listen to the client and understands that each project and each organization is unique. You’ll need to tackle tough projects to help those organizations succeed.
We are anticipating projects in 2024 that will include legacy support and training for both physicians and nurses, so knowledge and experience with system functionality and basic build, workflow design and analysis, and training is required.

Here are a couple things you’ll need:

• At least 3 years of Oracle Health analyst or informatics work experience
• Knowledge of either physician or nursing workflow knowledge
• MO or KS-licensed RNs (for nurse training role only)
• Ability to function independently and provide on-call support as needed
• Other project-specific requirements may be outlined for specific engagements

Your role
Your specific responsibilities may include, but are not limited to: guiding clients through current workflows, upgrades, system changes and enhancements, and ongoing system maintenance; acting as consultant for the client’s solution including troubleshooting, consultation, end user training and knowledge transfer; resolving escalated problems and issues using solution knowledge and expertise; addressing complex client concerns raised during installation, operation, maintenance, or solution application.

Additional Details

• Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility
• Travel up to 100% of the time, or as Nordic or client needs dictate
• Position generally necessitates travel outside of scheduled work hours including nights or weekends; travel interruptions may occur
• Work schedule will vary based on Nordic or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours
• Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with Nordic staff as necessary
• Timely entry of time and expenses required in accordance with Nordic and client policy
• Status reporting and project handoff documentation as required by Nordic or client
• Provide equipment necessary to perform job functions in accordance with Nordic and client policy
• Complete all Nordic and client required training and education in timely manner
• Respond to communication from Nordic management team and other corporate team members in a timely and complete manner
• May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers

Please refer the Job description for details