Senior Consultant SAP CRM (f/m/d)

at  TD SYNNEX

WHY CHOOSE TD SYNNEX:

As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

ABOUT THE ROLE:

As a SAP CRM Consultant, you will be responsible to support the deployment and development of TD SYNNEX’s CRM system. As a core member of the international CRM Team this role will be instrumental in supporting digital transformation projects by deploying, supporting and enhancing the CRM template throughout the global organization.

WHAT YOU’LL DO:

• Provide support for the SAP CRM systems which are used in multiple European countries and partial APAC and have an active user base of thousands. This includes solving technical issues assigned to the CRM team and often involves the analysis of complex production issues which may traverse multiple systems in the highly integrated IT landscape.
• Work on projects end to end, from the initial workshops with different stakeholders, over development and testing, to bring the new features and processes live
• Support rollouts of CRM processes and methodologies into new business areas and teams.
• Develop, test and promote patches, fixes and enhancements to production environment as per the change control guidelines.
• Work with internal teams on cross stream initiatives for integrated systems, such as SAP ECC, BI HANA, Marketo, Webmethods etc
• Communicate effectively with the client to identify business needs, issues and requirements, and evaluate business solutions as required.