Senior Coordinator, Official Languages & Accessiblity

at  The Ottawa Hospital

ABOUT THE OTTAWA HOSPITAL

Inspired by research and driven by compassion!
The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

POSITION INFORMATION

Are you ready to take on a challenge and make an impact by guiding one of Canada’s leading academic health centers in promoting equity and improving services through increased accessibility?
The Ottawa Hospital is looking for a senior coordinator, official languages and accessibility who is passionate about finding and eliminating accessibility barriers, ranging from barriers in the built environment, to linguistic barriers faced by patients accessing care.
The Senior Coordinator is responsible for leading and supporting initiatives, processes, programs, and communications related to official languages and accessibility at TOH. In addition, this role works collaboratively with all levels of organizational stakeholders to address issues related to official languages and accessibility and will recommend potential solutions. The senior coordinator must be capable of fulfilling its functions in both official languages.
This position is critical to supporting patient and staff experience, wellbeing, and safety, as well as supporting the hospital’s compliance with both the Accessibility for Ontarians with Disabilities Act and the French Language Services Act.

Key competencies and essential experience include:

• A thorough understanding of change management principles;
• Excellent spoken and written communication skills in English, including the ability to brief, summarize, explain and persuade; having such skills in French is considered a strong asset;
• A solid grasp of the AODA and the Integrated Accessibility Standards Regulation, and knowledge of the FLSA;
• Experience in developing policies, procedures and guidelines;
• Experience in implementing policies, procedures and guidelines;
• Experience in performing reporting to demonstrate compliance with legal requirements;
• Experience in creating and delivering awareness material and training that is adapted to various audiences.

By joining our small team, you will be reporting to the Lead, Official Languages and Accessibility and working with seasoned professionals under the direction of the Executive Vice-President and Chief Strategy and People Officer. Your critical thinking skills will be welcome as we work to achieve continuous improvement in our practices: we want you to help us grow, improve, and increase our accessibility and official languages focus on equity and human rights, and we want to share our knowledge and experience with you. You will have access to cutting-edge resources, including the means to collect and access large volumes of data as well as quality improvement tools and training. You will also have the opportunity to collaborate with a variety of teams, including clinicians and corporate services. Most of the work can be performed from home through our hybrid work arrangement options.

Please refer the Job description for details