Senior Customer Service Officer (Mandurah Aquatic and Recreation Centre)

at  City of Mandurah

CITY OF MANDURAH AQUATIC AND RECREATION CENTRE

We are currently seeking a talented and enthusiastic individual to apply for the role of casual Senior Customer Service Office at the Mandurah Aquatic and Recreation Centre. This position will complement the permanent Customer Service roster currently in place.
You will need high level communication and interpersonal skills, dedication to providing excellent customer service, a positive and methodical work ethic and proficiency in general computer use.
You will undertake various clerical, administrative, and customer service tasks and be capable of working within a team of dedicated staff.
Due to the Centre being open 7 days a week, hours may be rostered from Monday to Sunday inclusive (including evening work).

To be successful you will have:

• Demonstrated customer service skills
• Sound communication skills
• Demonstrated ability to work within a team
• Ability to work in a very busy environment
• Demonstrated numeracy, cash handling and cashiering skills
• Well-developed organisational, time management and problem-solving skills
• A current National Police Clearance (or willingness to obtain)
• As part of our recruitment process, you will be required to participate in a full pre-employment medical that includes drug and alcohol testing.

This Casual Level 3 position is paid at a rate of $40.97 per hour (inclusive of a 20% casual loading). Additional rates apply for all ordinary hours worked on a Saturday (25%) and Sunday (50%).
The City of Mandurah is committed to creating a diverse workforce. Applicants from diverse backgrounds, such as Indigenous people, people with disabilities, or from different cultural backgrounds are encouraged to apply.
You will have access to a range of benefits, a supportive work environment and a fantastic culture. We strive to deliver exceptional service and embrace the values of Courage, Innovative, Excellence, Integrity, Connected.
To view the Position Description and apply online please visit our Careers page at www.mandurah.wa.gov.au. Please ensure your Cover Letter includes your hours of availability. For further information, please contact Alison Rowley, Supervisor Business Development on (08) 9550 3625.
Please note that applications for this position are open until a suitable pool of candidates is received. This means that the City of Mandurah is accepting applications until the position is filled, and the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.

Please refer the Job description for details