Senior Customer Service Officer

at  PT BASF Distribution Indonesia

Jakarta, JKT, Indonesia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Jul, 2024Not Specified18 Apr, 20242 year(s) or aboveEnglish,Business Process,Interpersonal CommunicationNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Position objective:

  • To enhance customer satisfaction, ensuring customer needs are fulfilled as per business strategy.
  • To be customer facing, providing customers differentiated SCM services as per business strategy.
  • To manage Order-To-Cash processes and KPIs e.g., order management, delivery management, billing management, and handle customer complaints, etc.
  • To actively participate on OTC improvement projects as assigned.

Qualifications :

  • Bachelor degree from any major
  • Min. 2 years experiences in the role of Customer Services / Supply Chain / Sales Admin
  • Familiar with SAP and supply chain business process is a plus
  • Strong interpersonal communication, analytical and decision making
  • Fluent in English

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Logistics/Procurement

Purchase / Logistics / Supply Chain

Supplies

Graduate

Proficient

1

Jakarta, Indonesia