Senior Data Manager - Data Quality

at  Bookingcom

We began by taking hotel bookings online over 20 years ago and we’ve been shaping the travel industry ever since. Today, we’re building a platform that connects all parts of the trip – from accommodation to transport, flights, tickets, tours and much more!
From our hubs in Manchester, London, Amsterdam our Trips Business Unit helps people get where they want to go, anywhere in the world. Whether customers want the freedom of a car, the convenience of a flight, the ease of a taxi or the economy of public transport, we make it all possible.
Our team is passionate about helping people travel. They see challenges as opportunities. And they’re always ready for change.
The Trips Data team at Booking.com looks after data for “everything but the stay”, enabling teams across the organisation to understand and manage our business performance and improve the experience of our customers through the data we manage and serve.
We are looking for a curious and enthusiastic Senior Data Manager to lead our high-performing Data Quality team to support the business in its mission for growth.
Need more flexibility in your work week? We are happy to consider flexible hours, part-time, and reduced working week opportunities* (*subject to terms and conditions)

ROLE OVERVIEW:

As a Senior Data Manager, you will drive the strategy for the Data Quality team within Trips, implement processes and lead business initiatives, promoting a culture to instil quality mindset through purpose and impact driven approach in the end-to-end data flow.
You will manage and support the development of data quality analysts located in 3 different offices, improve ways of working, and guarantee they have the right tools and processes in place, so that they can excel.
We are in search of someone who loves data, is keen to learn, ready to navigate between strategic and tactical themes and willing to listen and talk to a diverse set of partners every day.

KEY JOB RESPONSIBILITIES AND DUTIES:

To successfully deliver change in a fast-paced working environment you will need to:

• Manage and develop our DQ analysts, actively coaching and mentoring the team, providing guidance and setting a good example.
• Define ways to standardise how we monitor, measure and alert Data Quality across areas and data products, partnering with Tech teams to evolve our current tools to our needs.
• Partner with data stewards, owners, and partners to understand quality needs and how best to measure against them.
• Promote alignment, accountability, and sense of urgency on end-to-end data corrections, guaranteeing Data Quality processes are followed.
• Support mapping of data flows between systems and workflows across the company to drive efficiency and ensure proper controls
• Drive standardisation and architectural optimisation to mitigate data quality issues and create long-term data foundations.
• Implement processes to ensure that new developments follow data quality standards.
• Influence cultural change partnering with other teams, such as Test Engineering, in order to take development teams to another level of understanding the importance and impact of the data they produce.
• Work closely with the Data Governance team to improve Data Dictionary, Business Glossary, Data Lineage and Data Modelling capabilities
• Engage with Product Managers, Analytics and Data Science to understand their requirements and challenges. and turn it into data quality initiatives
• Synthesise, aggregate and summarise technical details for a business audience

ROLE QUALIFICATIONS AND REQUIREMENTS:

• Strong experience in Data (Data Quality & Governance, Data Engineering or Data Analytics & Science).
• Experience in managing people, supporting the growth and development of teams
• Experienced in Data Quality and Governance concept, tools, implementation, and measurement.
• Experience Data profiling, exploratory data analysis, data visualisation tools such as Tableau or PowerBI
• Can elicit, document and analyse complex business needs and translate them into data requirements.
• Goal setting, action planning, problem solving, and high standard of technical judgment, innovation and execution to solve ambiguous problems that require tough prioritization.
• Ability to ask for help in complex scenarios, active listening, empathy, clarity, and being able to articulate ideas and thoughts clearly and succinctly
• Proficient in working within an Agile product-based organisation with good organisational and task leadership skills.
• Strong communication skills - be able to collaborate with senior leaders across different crafts and subject areas.
• Good stakeholder management, collaboration and influencing skills - able to deliver the facts in a concise and impactful way.
• Be highly analytical and methodical in your approach to problem solving, with a track record of documenting and presenting the results of complex data analysis to a varied audience.
• Have a clear sense of ownership and deliver and maintain the highest quality across the solutions you produce.