Senior Desktop Standard Operating Environment Engineer

at  ACM Healthcare

SENIOR DESKTOP STANDARD OPERATING ENVIRONMENT ENGINEER

• Location: ACT, NSW, QLD, SA & VIC
• Initial Contract Duration: 12 Months
• Extension Term: 12 months (potential for two extensions)
• Working Arrangements: On-site preferred, with flexible and remote options considered
• Security Clearance: Must have Negative Vetting Level 1

JOB DESCRIPTION:

We are looking for a Senior Desktop Standard Operating Environment Engineer to oversee the management and maintenance of desktop Standard Operating Environments.

QUALIFICATIONS AND EXPERIENCE:

• Minimum of 3+ years’ experience in SOE migrations, projects, and implementation.
• Minimum three plus years’ experience as a Windows Desktop SOE Engineer in enterprise environments.
• Strong technical knowledge of Microsoft Endpoint Configuration Manager, including SCCM, Intune, Active Directory – Group Policy Management, RBAC, AppLocker, and WDA.
• Strong scripting ability (PowerShell, VB Script).
• Experience with facilitating large and enterprise-scale software deployments, upgrades, and enhancements of environment-wide configurations, including user policies, device policies, security policies, and automation scripts through enterprise-grade endpoint management platforms.
• Experience in VPN technologies and Active Directory – Group Policy Management, RBAC, M365 Security Products (Microsoft Defender).

• Provide third-level support for users and managed personal computing devices.
• Offer technical support for project build, test, and solution deployment activities.
• Monitor, tune, and maintain ICT software components, performing system testing as needed.
• Liaise with the infrastructure team for hardware design, procurement, and deployment.
• Schedule and perform regular maintenance and updates of supported products.
• Execute technical change management and maintain technical system information.
• Prepare technical and corporate documentation, escalating issues impacting policy, performance, or service.
• Collaborate with stakeholders to resolve issues and ensure timely implementation of business solutions.