Senior DevRel Engineer (Remote)

at  Kava Labs

Our client is looking for a Senior DevRel Engineer to join their team. The ideal candidate will be playing a crucial role in onboarding protocol partners onto their Layer 1 Blockchain. They will establish highly efficient processes and be the technical liaison between Engineering, Business Development, Product and Design teams. This is a full-time, remote position.

• Act as devoted support for developers and integration partners: Research, diagnose and solve technical problems raised by customers (developers). Act as an escalation point regarding product engagement, liaising between Engineering and Business Development teams to troubleshoot and resolve requests.
• Standardize Support processes: Establish operational procedures and standards for developer support, update and improve documentation whilst optimizing and streamlining efficiencies.
• Be an Advocate: Proactively communicate with internal partners regarding technical issues as they arise. Communicate with internal and external partners to help drive prioritization and technical resolution.
• Working Cross-Functionally: You’ll work closely with the Engineering, Business Development, Product and Design for any adjustments needed to be made.