Senior Director Customs Operations Europe (F/M/D)

at  DHL Express

YOU DRIVE FOR QUALITY AND GREAT SERVICE? THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to further your career in the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
DHL Express Network Operations European Head office manage and monitor the performance of the various processes and procedures that allow a shipment to progress through the DHL network. We work closely with different business functions to drive improvement and innovation. We are more than just a company, we live and breathe our values and are made up of passionate people.
European Customs Operations Team is seeking for a Senior Director Customs Operations Europe f/m/d based in Europe to be a part of our global network as a member of the Network Operations Management Team, could this be you?

• Develop and monitor all Customs processes of DHL Express Europe against business set standard, support EGAP convergence and provide all resources required to achieve the targets set; minimize the unit cost in alignment with AEO, GSOP and Customs regulations, enabling the fastest clearance release and the highest possible level of quality and compliance.
• Ensure that all clearance activities are performed in full adherence to the EU and/or local legislation at the lowest possible unit cost of production, in line with the agreed Express Customs process standard.
• Lead the standardization of the local clearance processes in line with the Union Customs Code and to the local legislation in the other European countries.
• Monitor the achievement of the target set in the clearance area and support local CCPU management in the implementation of the necessary actions to achieve the goals set.
• Support the development and deployment of the EGAP clearance suite of applications (inventory, cleansing, classification, clearance) all over the Region as per Global guidelines.
• Enforce the alignment to AEO and GSOP Customs as well as to the Global Customs Strategy of DHL Express.
• Align and Support the global BPO strategy for the different applicable processes in scope to allow convergence and standardization as well as an opportunity of service improvement and cost mitigation.
• Support and lead an efficient Performance Management model in cooperation with Continuous Improvement EU Team and First Choice Programs.
• Support country CCPU Managers in the management of daily customs operations and drive and define customs strategies in line with the organization directions.
• Support regional approach on the Customs Services application, including development of new services and harmonization of the financial reporting ensuring direct revenue growth for the Group.