Senior Director, Head of Data Infrastructure

at  Contentsquare

As we are building a unique, unified product offering from the merger of Contentsquare with our previous acquisitions, Hotjar and Heap, we have reorganized our Engineering & Product teams to align with our new challenges. Within the Core Technologies organization, the Data Infrastructure group holds a critical role and serves all other Product & Engineering organizations, with the key responsibility of processing and storing our customers’ data (200K+ messages collected per second, 40+ billion page views processed per month, 5PB of data stored overall).
As the Senior Director, Head of Data Infrastructure, you will lead a group of 25 people composed of Data Engineers and DevOps, spread across several offices and countries. You will report directly to the SVP of Core Technologies.

REQUIREMENTS

• 10+ years of experience managing software and data engineering teams.
• Experience managing teams of 20+ people, including middle management.
• A proven track record of successfully leading large, complex, and impactful projects (e.g., systems migrations, back-end architecture revamps).
• Experience in data architectures (distributed computing, large DBMS) and high-paced environments preferred.
• Strong program management skills.
• Strong interpersonal and communication skills, including with C-level executives.
• Broad technical knowledge, a passion for technology, and familiarity with cutting-edge technologies.

• Vision & Roadmap:
• Develop and drive a robust technical vision for the future of our stack, aligned with the company’s business goals (OKRs) and product vision.
• Define long-term strategy - including knowledge, development, and partnership plans for our key data technologies (e.g., Clickhouse, Flink, Kafka, Aerospike…).
• Support and enable tech watch and new technology explorations. Question the status quo, sponsor team initiatives, and promote them.
• Understand and challenge critical technical choices and directions (scalability, cost, evolvability…).
• Management & Organization:
• Enhance the organization and address organizational gaps in the context of ongoing mergers and reorganization. Anticipate future needs and challenges. Review and optimize team processes.
• Support your managers in building, prioritizing, and smoothly delivering their roadmaps based on the technical vision and OKRs. Ensure a balance between short-term needs and long-term plans, and accurately prioritize across teams.
• Align resource needs and staffing plans across and outside your organization.
• Production & Operations:
• Ensure production continuity of the data pipelines and database components under your responsibility.
• Collaborate closely with Platform & Security teams to improve system reliability and resiliency through the right tools, guidelines, and organization (on-call, knowledge management, etc.).
• Efficiently manage, track, and optimize operational costs for your organization.
• Communication:
• Communicate frequently with top management about team goals, achievements, and roadmap updates.
• Foster strong relationships within the entire organization. Connect with Product & Business teams to anticipate future needs.
• Regularly communicate within and outside Contentsquare about our vision, main technical challenges, and successes.