(Senior) Dispositions Standards Officer

at  Danske Bank

Are you interested in delivering efficient and effective controls as well as securing good customer experience? Would you like to be a central part of Danske Banks Forward 28 Strategy? If so, we have an exciting opportunity to join our team in 1 st Line Financial Crime, Risk and Control as (Senior) Dispositions Standards Officer!

(SENIOR) DISPOSITIONS STANDARDS OFFICER

Danske Bank 1 st Line Financial Crime, Risk and Control are looking for an experienced, motivated and skilled individual to join us and assist with the design and implementation of efficient and effective judgement-based investigation processes as well as support the creation the necessary educational trainings needed to support such approaches.
We deliver the definition of risk-based investigative methodologies, structured analytical techniques, case disposition templates and other analytical approaches to improve investigative analysis, turn information into intelligence as well as improve the speed and accuracy of decisions made.
The Team is directly plugged into the Forward 28 Strategy of the Bank, with goals to deliver efficient and effective controls and processes as well as securing a good customer experience.
This position is in Copenhagen but will require occasional travel.

YOUR QUALIFICATIONS

Besides having experience in process design, optimisation and implementation into large operational environments, we expect that you have following qualifications:

• A keen awareness of investigative methodologies and analysis techniques. Experience with at least one of the following domains KYC, S&S, Fraud, SARO or MLRO.
• You are structured and enjoy working with a broad and complex portfolio of topics in a fast-paced environment and able quickly shift priorities and tasks.
• A good understanding of regulatory and industry expectations pertaining to investigative standards such as supporting documentation and narrative writing.
• Motivated and forward-thinking approach to work in combination with solid stakeholder and communication skills.

Experience from large transformation projects is beneficial.

We are a multinational team that’s sits within 1 st Line Financial Crime Risk and Controls. We currently have colleagues in Copenhagen and Warsaw. Our focus is on strategic transformation, designing and implementing efficient judgement-based investigation processes along with tooling and solutions as well as supporting the development of essential training programs across all risk domains (TM, S&S, KYC and Fraud).

You will be tasked amongst other things with the below:

• Design and implementation of risk-based investigation standards, business processes and templates to govern and guide how investigations will be conducted by operational staff within 1 st line to promote quality, efficiency, and effectiveness.
• Conduct regular time and quality studies of investigative processes to identify bottlenecks and areas of opportunity for further enhancement of procedural approach. Measure and assess impacts of business process and template change to operational environment and assist in calculation of capacity and skills requirement necessary to support procedural execution.
• Implement change control activities, gather relevant approvals, and conduct tracking to measure the impact of the changes.
• Remove unnecessary complexity from processes and reduce mistakes, promote consistent quality as well as the cost of investigation.