Senior Estates Assistant

at  London Business School

The Role
London Business School are looking for a Senior Estates Administrator to join Campus Services and Estates on a 12-month fixed-term contract basis. We are looking for someone who can provide efficient support to the senior members of the Estates team, inclusive of the Director of Estates. You will be working within an environment where no two days are the same, there will always be different exciting administrative tasks to complete across the department. You will also support the Operations Department Admin Team with various other tasks.

Main Responsibilities

• Provide administrative support to the Director of Estates, Head of Building Services and the Estates Helpdesk & Administration Manager, including responding to telephone enquiries, responding to incoming correspondence, and writing reports.
• Meetings management including booking rooms, catering and other materials required, and providing accurate minutes for circulation.
• Act as a central communication point, circulating information between members of the Estates team and posting portal and web announcements.
• Liaise with internal and external contracts, providing a high level of customer service and advice, responding to questions and Estates and project matters.
• Responsible for a departmental credit card, ensuring all receipts and returns are submitted in a timely manner

Who we are looking for

• Experience of working in a customer facing environment.
• Experience in a busy environment working for/ with multiple managers.
• Strong administrative experience, including financial monitoring& financial management processes.
• Advanced knowledge of Microsoft Office Skills – Outlook, Word, Excel & PowerPoint.
• Good communication skills and the ability to address a variety of stakeholders.
• Good time management skills with the ability to organise and prioritise.
• Good team working skills and the ability to work collaboratively.

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave and up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Main Responsibilities

• Provide administrative support to the Director of Estates, Head of Building Services and the Estates Helpdesk & Administration Manager, including responding to telephone enquiries, responding to incoming correspondence, and writing reports.
• Meetings management including booking rooms, catering and other materials required, and providing accurate minutes for circulation.
• Act as a central communication point, circulating information between members of the Estates team and posting portal and web announcements.
• Liaise with internal and external contracts, providing a high level of customer service and advice, responding to questions and Estates and project matters.
• Responsible for a departmental credit card, ensuring all receipts and returns are submitted in a timely manne