Senior Experience Designer

at  Salesforce

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Job Category
User Experience
Job Details

ABOUT SALESFORCE

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are looking for a ‘creative hacker’: a well-rounded designer who brings fresh thinking with no bias and no orthodoxies to innovate how we go to market to win business. A self-motivated design professional who loves to experiment and challenge as they translate complex business concepts and future visions into compelling experiences. Ideal candidates will have a consistent track record in delivering outstanding design outcomes in B2B, and be skilful in crafting corporate messages that connect with C-level audiences: a creative lead who flourishes with crafting solutions in a fast-paced and collaborative environment.
Individuals in this role will collaborate closely with our Creative Strategists, designers and account teams, inputting on the direction of the solution. Changes in technology are exciting to this designer, as they adopt AI and the latest tool innovations that enable brilliant creativity and productivity. This person doesn’t fear change: they future proof their skills, and help others stay fresh and sharp by advocating new, ground-breaking approaches
Your Impact:
An Experience Designer in the CCO is a cross-disciplinary collaborator, who ensures we continually inspire and excite our customers and prospects, to grow accounts and win new business. In a rapidly evolving digital landscape, this designer will continually learn and adapt, to ensure Salesforce is differentiated in the marketplace, with new thinking and boundary pushing work.

MINIMUM QUALIFICATIONS:

• Proven experience crafting and designing high-end presentation decks for C-suite executives using Google Slides/PowerPoint, Figma etc
• Portfolio of published work that demonstrates a wide range of work representing multiple visual approaches, techniques, target audiences and content types.
• Expert-level knowledge of creative tools - Adobe Creative Suite, Figma, Lucid, G Suite etc
• Deep understanding of standard methodologies for persuasive presentation structures and storytelling to communicate complex concepts clearly and persuasively across diverse audiences.
• Experience with UI design (eg: developing Figma prototypes) and UX principles
• Communicate well and listens to client and stakeholder needs to make the project successful
• Exceptional written communication, presentation, interpersonal and analytical skills.Ability to meet daring deadlines and deliver high quality work on schedule, including quickly turning around concepts, designs and final presentations

PREFERRED QUALIFICATIONS:

• Compelling presentation style: you are skilled at making pitches to a spectrum of audiences, from customers to executive leadership.
• Design Thinking: you have a strong understanding of the creative development process. Ability to work with an extended team of creatives to understand complex customer requirements and craft custom solutionsTechnology curiosity: you possess a keen interest in how technology can solve problems from the every day to the life changing. The potential of how technology can create a better tomorrow excites you

DESIRED SKILLS:

• Additional skills in motion graphics/animation, 3D modelling would be beneficial.
• Experience in live graphic facilitation
• User Experience, HTML, CSS and/or Project Management skills are a plus
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  Salesforce welcomes all.

• Solving problems in an original way by deconstructing complex information and simplifying concepts for easier audience consumption. An Experience Designer articulates customers transformation journeys in innovative ways, that emphasise Salesforce capability.
• Supporting account teams as a GTM design partner, by helping define communication objectives during the discovery process and decide which deliverable format and tools to use for the business challenge at hand. As a fast thinker and strong communicator, an Experience Designer can defend design decisions and field last minute requests.
• Setting standards by driving design excellence and owning the process of design from concept to completion and implementing design standards that reflect the Salesforce brand. An Experience Designer can lead, manage and implement multiple projects in a fast-paced, deadline-oriented environment.
• Encouraging curiosity and productivity by championing outcome-oriented creative thinking and design excellence. An Experience Designer will foster the development of creative services and practitioners efficacy, harnessing new technologies and AI to bring the service to new levels. Always thinking ahead of the game.