Senior External Communications and Engagement Manager

at  Ministry of Justice

Salary
The national salary range is £39,868 - £43,535, London salary range is £45,824 - £50,039. Your salary will be dependent on your base location
Number of jobs available
1
Detail of reserve list
12 Months
Region
National
City/Town
National
Building/Site

SEO

Post Type
Permanent
Working Pattern
Full Time, Flexible Working
Role Type
Communications / Marketing
Will the successful applicant have line manager responsibilities?
Yes
Job description

ABOUT US

HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for an individual who is passionate about public service and wants to make a difference to people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, then please apply.

KEY ACCOUNTABILITIES

You will:

• design, deliver and evaluate communications and engagement strategies and activity that really engages our complex audiences and directly contribute to the successful rollout of our reform programmes.
• foster strong working relationships with senior officials, developing solutions and working on complex issues to provide them with communications and engagement advice and support to help them meet their business objectives.
• tell our story and bring the courts to life for our audiences by drafting a range of content, key messages and narratives including, but not limited to news articles, blogs, podcasts, case studies, briefing documents, speaking notes and presentations.
• provide quick and timely input to submissions, Freedom of Information (FOI) requests and Parliamentary Questions (PQs).
• Handle high-profile and sensitive media issues, working with subject matter experts and press office to develop proactive and reactive media lines and products that enhance and protect HMCTS’ reputation.
• take responsibility for supporting evaluation and reporting of communications and engagement activity in your area and ensure we meet the required outcomes.
• provide support to the G6/G7 and other senior leaders in directing and advising on all communications and engagement activity in relation the organisation’s response to a crisis.

THE ROLE OF THE HMCTS COMMUNICATIONS AND ENGAGEMENT DIRECTORATE IS TO:

• enhance and protect the reputation of HMCTS.
• facilitate corporate communication and engagement with internal and external stakeholders and court users.
• advise, challenge, and support the organisation to communicate and engage effectively.

ABOUT THE ROLE

This is a varied role and will work as part of the External Communications and Engagement Team in the HMCTS Communications and Engagement Directorate, focusing on a blend of engagement, content, campaigns, stakeholder and corporate communications work.
You will primarily focus on providing quality communications and engagement advice and direction to the fast-paced and high-profile criminal court jurisdiction. Whether that be business partnering with senior leaders and officials in projects or service teams, or supporting our colleagues working on the frontline in Crown and magistrates’ courts, this is a demanding but highly rewarding role. You’ll be the ‘go to’ communications expert and lead the delivery of comms and engagement activity relating to your area.
Through your work, you’ll be an integral part of how HMCTS achieves its priorities and delivers operational and strategic milestones.
A summary of the role is below. If you would like to know more about the role, the full Role Profile is attached as a PDF. Please note the fuller Role Profile was developed to cover a broader scope for roles at this grade, covering both internal and external communications manager roles. Therefore, some of the detail below will be more specific and differ from the attachment, but the two are to be considered together for the purpose of the application.
Please note that our intention is for the successful candidate to fill the role on a full-time basis, although flexible working requests could be considered. If you require further information about this, please contact rachael.allchin@justice.gov.uk in advance of applying.