Senior External Communications Lead, Cards & Merchant Services

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Experience developing external communications strategies and plans for credit card offerings
• Experience securing broadcast and print media opportunities with national or trade media outlets
• Experience prepping executives for media interviews or speaking engagements
• Experience writing stories across various social, internal, and digital channels
• Experience building strong relationships and collaborating across large organizations
• Experience presenting information in a manner that persuades, and influences decision maker

This position will develop a strategic communications program, focusing on public relations, executive advocacy, and media relations. Supporting the Cards & Merchant Services business, the incumbent will translate business strategies into content that informs, engages, and inspires the target market. This individual will sit in Charlotte, NC or New York, NY and is required to be in the office 3 days a week. The Wells Fargo job profile is Senior Lead Communications Consultant.

In this role, you will:

• Serve as a trusted advisor and strategic counselor to Cards & Merchant Services
• Develop external communications strategies that promote card offerings and business priorities
• Serve as a company spokesperson and prepare subject matter experts to respond to media inquiries
• Write and edit press releases, key messages, media statements, Q&As, and talking points
• Provide issues management support for media inquiries regarding Cards & Merchant Services
• Build relationships with personal finance and consumer/lifestyle media outlets
• Collaborate with regional communicators and manage escalated media complaints process
• Seek opportunities to fully leverage internal and external channels to tell and amplify our story
• Organize product launches, and media briefings, to showcase credit card services
• Work closely with internal partners to align messaging and ensure regulatory compliance
• Track and measure results to ensure they are in line with intended outcomes and business objectives

Depending on the volume of applications received, this job posting may be removed prior to the indicated close date.

Required Qualifications:

• 7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience developing external communications strategies and plans for credit card offerings
• Experience securing broadcast and print media opportunities with national or trade media outlets
• Experience prepping executives for media interviews or speaking engagements
• Experience writing stories across various social, internal, and digital channels
• Experience building strong relationships and collaborating across large organizations
• Experience presenting information in a manner that persuades, and influences decision makers

Office Locations & Base Pay Ranges:

• 401 South Tryon Street - Charlotte, NC ($111,100 to $197,500)
• 150 East 42nd Street - New York, NY ($133,300 to $237,100)