Senior Field Service Engineer (Marine Generators)
at Randstad
Singapore, Southeast, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 08 Jul, 2024 | Not Specified | 08 Apr, 2024 | 3 year(s) or above | Service Orientation | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
about the company
Our client is a leading global power provider with a strong history and presence globally. They’re looking for a Field Service Engineer to join their dynamic team during an exciting time in their development.
about the job
- Responsible for the commissioning, troubleshooting and repair of marine generators.
- Provide after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
- Provide the installation, commissioning and on-site training to support customers in accordance to the scope of the project.
- Generate service reports to customers in a systematic manner.
- Investigate and handle all customers’ complaints related to product failures.
- Investigate root causes of failures and recommend solutions.
- Review and assist in determining the extent of damage and repairs of warranty claims from distributors.
- Maintain close working relationships with our key customers to ensure the follow through until the issue is resolved.
- Develop service training material, ensure all technical and training documents are up-to-date and organized.
- Standby support and 24/7 emergency call for customer support.
- Provide specific training to distributors and dealers for service and troubleshooting skill sets
job requirement
- Diploma/degree in Electrical/Mechanical Engineering
- Minimum 3 years of relevant experience
- This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
- Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
- Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous
- Willing to work in the West
If you are interested in the position, kindly send your CVs to yiling.tan(@)randstad.com.sg.
Please include your availability, expected salary and reason for leaving your current job.
We regret that only shortlisted candidates will be contacted.
EA: 94C3609 / Reg: R2110317
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Electrical/Electronic Manufacturing
Engineering Design / R&D
Electronic Engineering
Diploma
Electrical/mechanical engineering
Proficient
1
Singapore, Singapore
