Senior Finance System Administrator

at  Liverpool School of Tropical Medicine

HYBRID WORKING WITH A MINIMUM OF 2 DAYS PER WEEK BASED ON-SITE

Liverpool School of Tropical Medicine (LSTM) is a globally recognised centre of excellence for teaching and research in tropical diseases. Headquartered in the heart of Liverpool, with colleagues working all around the world, we are proud of the impact our work has on improving global health.
LSTM is on a journey of transformation to ensure we evolve and continue to be leaders within our field and as we do this, we need to make sure we have the infrastructure to support such change within our professional services departments.
Our Finance, Procurement and Research Services (FPRS) team are in an exciting period of change as they work on embedding the implementation of a new SaaS finance system. To support with this project, we have created a brand-new opportunity for a Senior Finance System Administrator to join the team on an 18-month fixed-term contract, who will be instrumental in ensuring its success.
As a Senior Finance System Administrator, you will work closely with the Finance Systems Manager to proactively maintain and develop the use of LSTM Group’s core finance system and associated software. We are looking for someone who is solution focused with the technical and communication skills to lead change effectively and support colleagues on that journey.

Key responsibilities will include:

• Undertake extensive and detailed troubleshooting and testing to investigate system issues, identifying solutions to minimise service disruption.
• Day-to-day system support and system administration tasks, ensuring that SLA’s are met, and an outstanding customer service is provided.
• Ownership of the development and maintenance of system business processes, understanding stakeholder and operational needs.
• Co-ordinate workload and issue prioritisation within the team to reduce risk and provide an excellent customer service.
• Proactively identify opportunities to enhance financial processes through system improvements and automation.
• Create an established feedback process gathering and analysing data to establish a development of work.
• Foster excellent business relationships with colleagues, suppliers and system users to enhance user experience.
• Work alongside the Finance Systems Manager to plan and deliver an accessible training schedule for the LSTM group.

We are looking for a proactive individual who will ideally bring the following:

• Experience of maintaining and developing finance systems.
• Knowledge of underpinning technical infrastructure of finance systems and how accounts are compiled.
• Proven experience in administering and optimizing integrated systems.
• The ability to effectively troubleshoot, taking ownership for issues until resolution.
• Excellent communication and interpersonal skills.

You can learn more about the position in the job description attached.

• Undertake extensive and detailed troubleshooting and testing to investigate system issues, identifying solutions to minimise service disruption.
• Day-to-day system support and system administration tasks, ensuring that SLA’s are met, and an outstanding customer service is provided.
• Ownership of the development and maintenance of system business processes, understanding stakeholder and operational needs.
• Co-ordinate workload and issue prioritisation within the team to reduce risk and provide an excellent customer service.
• Proactively identify opportunities to enhance financial processes through system improvements and automation.
• Create an established feedback process gathering and analysing data to establish a development of work.
• Foster excellent business relationships with colleagues, suppliers and system users to enhance user experience.
• Work alongside the Finance Systems Manager to plan and deliver an accessible training schedule for the LSTM group