Senior Frontend Growth Engineer

at  Productboard

Join one of our product teams and develop features with real value for a one-of-a-kind product management system used by 4500+ global companies.
As an innovative B2B SaaS company that’s changing the way product teams around the world build products, we recognize the importance of building a dedicated internal Growth team to further solidify our position on the market. For this reason, we’re looking for an experienced Frontend Engineer to help lead the charge.

You’ll join a cross-functional team consisting of engineers, a designer, product analyst and product manager to help fuel Productboard’s growth. Together, you’ll focus on three main areas and challenges:

• Guiding new customers. Our large customers receive all the care they need when purchasing Productboard. This includes a detailed sales process, being provided with solutions architects, and training. For smaller customers, however, such extensive support doesn’t make economic sense. And that’s where the Growth team comes in. Together, you’ll help introduce our customers to Productboard, show them how best to use particular features and functions, and help them to fully understand how it’ll make their future work easier.
• Setting prices and composing packages or plans. You’ll revise how different Productboard functionalities are packaged and analyze our pricing models. Currently, basic pricing plans are stripped of certain functionalities. But the trend is towards making pretty much all functionality available to users but with constraints on usability depending on the pricing plan. Users can see the potential of certain features, and if they’re interested, they can pay more to have them unlocked.
• Analyzing and optimizing client acquisition and retention. We need to track who comes to our site, who drops out at what particular step of the acquisition process and why, and what causes a company to purchase Productboard but leave after a certain period of time. This is very important data that will help us improve the entire customer acquisition and retention process. And that’s where the Growth team will help significantly.

It’s no small task, but for those looking for an exciting and complex tech initiative with a real-world impact, here’s your chance!

Please refer the Job description for details