Senior Functional Consultant

at  Kantata

THE COMPANY

The Kantata Cloud for Professional Services™ gives businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built software is helping over 2,500 professional services organizations in more than 100 countries focus on and optimize their most important asset: their people. By leveraging Kantata, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with exceptional project delivery and outcomes.
Kantata is well-capitalized, hiring, and growing our loyal and diversified customer base faster than we ever have. Most importantly, we have a clear vision of where we’re going and how to get there. (Hint: It involves you.) Did we mention that Kantata is also an awesome place to work? You’ll have the opportunity to work in a dynamic environment with a team that loves what they do. A talented team, great perks, and an amazing culture = an employee-rated Best Place to Work!

PRIMARY RESPONSIBILITIES

• Undertake business impact assessments to highlight process changes
• Gather and document functional requirements
• Provide functional consultancy on Kantata SX features aligned to customer’s business needs
• Comfortable in running workshop sessions with customer personnel who range from Exec to Operational level
• Carry out Kantata SX configuration in line with requirements
• Perform Quality Assurance checks for Kantata SX Implementations
• Improve, develop and share best practices with team members
• Evolve methods & tools to increase delivery efficiency
• Work closely with Support and Product Teams

WHAT YOU BRING TO THIS ROLE

• Demonstrable experience as a Functional Consultant in the software/services industry
• Extensive experience in the implementation of Enterprise software, ideally cloud-based
• Knowledge of the fundamental concepts of a PSA solution, and experience delivering PSA software is desirable
• Experience of working for a Professional Services / Consulting company with a sound understanding of the underlying business model and business processes
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including C-level
• Ability to embrace change, new challenges and learning – you will need to become an expert in deploying Kantata SX PSA solution in a fast-paced environment
• Knowledge of the Salesforce Force.com platform is desirable but not mandatory
• Strong written and verbal communication skills
• Self-starter, highly motivated and a good team player
• Passion for consultancy and customer service
• High sense of operational excellence, disciplined working and effective time management