Senior HR Advisor
at Peninsula Canada
Vancouver, BC, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 29 May, 2024 | USD 80000 Annual | 01 Mar, 2024 | 10 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Company: Peninsula Employment Services Limited
Job Title: Senior HR & Employment Relations Advisor
Location: Vancouver, BC
Working Days: Monday to Friday
Salary: $80,000 - $85,000 DOE
ABOUT US
Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy, BrightHR Software and Peninsula brAInbox AI. We are providers to small and medium-sized businesses located throughout British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Nova Scotia, New Brunswick, Newfoundland and Labrador; with foreseeable plans of branching out to all provinces in Canada! Peninsula is a division of the Peninsula Group, based in Manchester, UK which operates in the UK, Ireland, Australia, New Zealand and, most recently, Canada. We employ over 3,000 people globally! Peninsula opened its first Canadian office in Toronto in September 2017 and has quickly become one of the fastest growing companies.
Responsibilities:
THE ROLE OF SENIOR HR & EMPLOYMENT RELATIONS ADVISOR
The Senior HR & Employment Relations Advisor will be responsible for providing reliable and commercially focused HR advice over the phone to a growing and diverse range of clients on all matters of HR from general to complex queries.
DAY-TO-DAY DUTIES AND RESPONSIBILITIES
- To support all clients with quality advice in a productive manner to provide efficient, solution-based advice,predominantly through call, but occasionally via video conference and email
- To receive a variety of calls from clients with HR issues or queries, which can include absence management,disciplinaries, workplace violence and harassment, terminations, etc.
- To provide clients with supporting information/documentation to assist them in implementing the advice/solutions provided
- To actively own cases to resolution, building rapport and working relationships with clients on each interaction
- To review client documentation and provide advice accordingly taking their internal terms and conditions intoaccount in each case
- To be actively involved with on-going training, ensuring that personal knowledge of HR and employmentlegislation is kept up to date
- To achieve clear and measured KPIs and to work within set SLAs in order to provide first call resolution
- To log all advice accurately onto Salesforce and other systems
- To follow internal protocols for managing and escalating cases where applicable
REQUIREMENT SUMMARY
Min:10.0Max:15.0 year(s)
Human Resources/HR
HR / Administration / IR
HR
Graduate
Proficient
1
Vancouver, BC, Canada
