Senior HR Manager

at  Fuel Card Services

ABOUT THE COMPANY

Following the acquisition by DCC of Fuel Card Services in 2005, we’ve gone from strength to strength, growing through acquisitions and organic growth. Today we’re one of the largest fuel card providers in the UK, selling over 800 million litres of fuel to over 50,000 customers, with over £1 billion of sales in FY24.
Whilst our legacy is in fuel cards, we’re focussed on continuing to drive performance and double our profit by 2030. We’ll do this by listening to our customers, harnessing digital innovation, supporting EV transitions, and expanding our suite of fleet products and services. We intend to find sustainable solutions wherever we can, so that we don’t just meet the needs and expectations of our customers, but exceed them.
With an ambitious and energetic team of over 250 talented colleagues, across four locations, we’re working together to become the leading provider of energy and mobility services to the UK’s SME sector.
Caring forms part of our five core values, along with respect and how we treat others, collaboration and working well together, diversity and inclusion and valuing our differences, and innovation which will help us find the solutions we need and overcome any challenges to realise our vision.

REQUIREMENTS

• Preferably CIPD qualified to Level 5.
• Great communication skills.
• Strong commercial acumen.
• A drive for results.
• Up to date knowledge of employment law and best practice.
• Previous or current experience in a HR Manager role.
• Extensive hands-on experience in all aspects of employee relations.

ABOUT THE ROLE

Reporting to the Head of HR, the HR Senior Manager will play a key role in shaping our company’s culture and implementing change across our four locations and remote working teams. Overseeing the HR team’s day-to-day activities, the HR Senior Manager will support in delivering the People Plan, working alongside other Department Heads, adopting an evidence-based approach to identify change, shape organisational design, support talent development, acquisition, and retention, drive up employee engagement and improve employment life cycle experience to deliver on FCS’s strategy and vision.

KEY RESPONSIBILITIES

• Support colleagues in all aspects of well-being and embody and champion our values of care, respect, collaboration, innovation and diversity and inclusion.
• Forge relationships with stakeholders to make a meaningful contribution to our vision and business goals, acting as a trusted adviser to line managers and leaders.
• Oversee our training budget, deliver training, and find ways to coach, develop, and build capabilities across all teams that align with our People Plan.
• Use data-driven insight to support colleague’s well-being, elevate employee engagement and promote diversity and inclusion.
• Provide practical and timely advice and support on all ER matters, overseeing the more complex ER issues.
• Support the Head of HR in undertaking due diligence on all aspects of TUPE.
• Anticipate HR issues and needs within the business and develop approaches to address these effectively, managing them through to implementation.
• Identify, streamline, and improve HR processes and systems, engaging with AI to realise efficiencies and cost-savings.
• Ensure adherence to people practices and compliance.
• Participate in DCC Group workstreams.