Senior Human Factors Specialist

at  Starfish Medical

By joining the StarFish team, you will make a difference in the lives of millions worldwide. We are a product development consultancy focused on medical devices and laboratory test equipment. Many of the devices we consult on are complex electro-mechanical systems, requiring our engineers and designers to work closely together to develop these systems. Working at StarFish Medical ensures you will be part of an award-winning, multi-disciplinary development team that prides itself on delivering elegant solutions, exceptional customer service, and final products that enable our customers’ commercial success.
Reporting directly to the Industrial Design & Human Factors Manager, the Senior Human Factors Specialist is primarily responsible for user-centred research activities related to the design and development of novel medical devices. As part of the Industrial Design and Human Factors (ID/HF) group, the Senior Human Factors Specialist firmly understands the product development process from concept ideation to manufacturing.
You will focus on graphical and physical user interfaces, supporting the product development teams throughout the lifecycle as an individual contributor within a dynamic and creative team environment. We will count on your expertise to maximize opportunities in conducting user research and providing input related to human capabilities and product interactions for design. You will also participate in brainstorming events, present usability solutions, evaluate potential use errors for risk, perform usability assessments to inform design and contribute to verifying and validating medical devices.

AMAZING CULTURE!

Our work environment received Canada’s Most Admired Corporate Culture awards for 2021, 2022, and 2023, recognizing best-in-class cultures that have helped enhance performance and sustain a competitive advantage. We are Canada’s leading Medical Device Design service provider, with a full complement of design, development, and low-contract manufacturing services in Victoria and Toronto. We successfully partner with innovative companies (both large and small) to create breakthrough products for several medical specialty areas.
Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every qualification. At StarFish Medical, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Please apply through the StarFish Medical Portal.
If you experience difficulties with the Job Portal, don’t hesitate to contact careers@starfishmedical.com with the subject line” Senior Human Factors Specialist | Job Portal Issue.”
We thank all candidates who apply; however, only those selected for further consideration will be contacted after initial acknowledgement. No phone calls, please.
We look forward to meeting you!

• Plan, scale, document, and conduct human factors activities during medical device development.
• Provide leadership and mentorship on the team efforts on projects and be client-facing from the outset of a project to transfers.
• Support early-stage development with research, user studies and usability evaluations to identify user needs, support design optimization and identify potential use errors.
• Collaborate in ideation and conceptual design activities and presentations.
• Define and document workflows and user-related tasks and scenarios related to product use.
• Develop requirements related to use, user interactions, and human performance.
• Evaluate and assess risks related to product use.
• Design usability evaluations to ensure user interface requirements are met and risk controls pertaining to use have been applied and are effective.
• Analyze data, report results, and recommend improvements based on Human Factors guidelines and best practices.
• Support process improvement and Human factors-related initiatives within the business.
• Develop, negotiate, and execute supply agreements with our clients.
• Responsible for project health and financial reporting, including ownership of BOM costing and quoting.