Senior Immigration Consultant - Dubai

at  K2 Corporate Mobility

ABOUT US

K2 Corporate Mobility is a leading B2B provider of comprehensive global mobility services to multi-national companies relocating their most valued employees. We manage and broker services through our global partner network and operate as a true business partner – an extension of our clients’ HR functions. We uniquely provide genuine single point of contact accountability for HR teams and assignees throughout the international relocation process.
Headquartered in Guildford, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. Our skilled teams deliver international mobility support to blue chip clients across all continents, supporting HR teams in over 15 industries- from financial services to global retailers.
We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be.
K2 has the unique family feel, and the successful candidate will not just be joining a company, but also the K2 Family.
More information can be found at: www.k2corporatemobility.com
If you want to know more about our people and culture visit our LinkedIn and Twitter pages #K2corporatemobility

EXPERIENCE: SKILLS /ABILITIES & KNOWLEDGE

• Experience in the UAE and/or Middle East corporate immigration space
• Experience in global immigration policies and best practices
• Strong analytical, problem-solving, and research skills
• Excellent written and verbal communication skills, and proficient in English
• Ability to prioritise tasks, meet deadlines and manage multiple projects simultaneously
• Adaptable to change and works well under pressure
• Strong attention to detail and accuracy with data management
• Efficient time management and organisational skills
• Client-focused mindset with a commitment to delivering high-quality service
• Consultative and pro-active approach
• Ability to pro-actively work with third-party vendors
• Ability to display confidence and professionalism in all client interactions
• Additional language skills would be advantageous
• Advanced skills in Microsoft Office (Excel, Word, and Outlook)
  Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.
  Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.
  All candidates require proof that they have the right to work. Satisfactory references will be required.
  Please contact the HR team at hr@k2corporatemobility.com if you need reasonable adjustments to participate in the recruitment process.
  We look forward to hearing from you.

THE ROLE

We are seeking a highly motivated and experienced Senior Immigration Consultant to oversee/manage our Dubai and Middle East immigration activity.
As a Senior Immigration Consultant, you are meticulous and organised in your work and take a proactive approach to every aspect of service delivery. As a team member you will contribute with solutions to issues and identify process improvements assisting the appointed manager. In your role and areas of responsibility you demonstrate commercial awareness and work in line and towards K2’s vision of service excellence.
The job role will require you to develop a relationship with K2 Corporate Mobility’s existing clients, proactively managing their immigration needs in a fast-paced environment. You will act as a point of contact for both assignees and HR contacts and be accountable for managing and tracking all aspects of K2’s clients immigration needs, serving as the primary point of contact.

MAIN DUTIES AND RESPONSIBILITIES

The Senior immigration Consultant will oversee/manage all aspects of immigration case management, ensuring a smooth E2E process, be responsible for handling immigration-related issues with local and international clients, providing immigration guidance, and consulting with clients on immigration best practice.

• Assess clients’ needs and develop tailored immigration strategies to meet their business objectives
• Build and maintain strong client relationships, understanding their immigration needs and providing customised solutions
• Communicate effectively with clients, government agencies, and other stakeholders to provide updates, address inquiries, and resolve issues throughout the immigration process
• Provide ongoing support and assistance to clients throughout the immigration process, addressing any concerns or issues that may arise
• Participate in client meetings, presentations, and training sessions as needed
• Management of our partner networks across Dubai and the broader Middle East supporting our client’s needs. This includes ongoing engagement, development and relationship building to improve and develop service delivery
• Stay updated on changes in immigration laws, policies, and procedures, and advise clients accordingly
• Collaborate with internal teams to ensure seamless delivery of services and exceptional customer satisfaction
• Maintain organised records and documentation in compliance with regulatory requirements

Note: As a dynamic organization that prides itself on being responsive to the needs of our clients, you may be asked to take on other roles and responsibilities in the course of your employment.