Senior Incident Communications Lead

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Experience developing incident communications strategies and plans
• Experience counseling executives on issues management or crisis management initiatives
• Experience developing compelling content and leveraging internal/external channels for messaging
• Experience building strong relationships and collaborating across large organizations
• Experience presenting information in a manner that persuades, and influences decision makers
• Experience working complex programs/projects under regulatory oversigh

Reporting to the head of Enterprise Incident Communications, this position will create integrated strategies, content, and creative solutions to support incident communications. Additionally, the scope includes working on high-priority projects and incidents with colleagues across the enterprise. This position can sit in Charlotte, NC; Dallas, TX; Minneapolis, MN; New York, NY; Saint Louis, MO; San Francisco, CA or West Des Moines, IA and is required to be in the office 3 days a week. The Wells Fargo job profile is Senior Lead Communications Consultant.

In this role, you will:

• Serve as a trusted advisor and provide incident communications counsel to key stakeholders
• Develop and implement communications strategies and plans that protect Wells Fargo’s reputation
• Write a variety of communications including key messages, announcements, Q&As, and talking points
• Ensure creative assets adhere to all corporate branding and legal guidelines
• Participate in kickoff, progress, and presentation meetings with key stakeholders
• Offer insights and influence decision-making based on risk or reputational matters
• Design testing strategies to evaluate the effectiveness of incident response plans
• Function as a subject matter expert (SME) and share best practices
• Develop standards, guidelines, tools, and templates for effective incident communications
• Collaborate across Public Affairs to coordinate work and ensure a “One Wells Fargo” approach

Required Qualifications:

• 7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience developing incident communications strategies and plans
• Experience counseling executives on issues management or crisis management initiatives
• Experience developing compelling content and leveraging internal/external channels for messaging
• Experience building strong relationships and collaborating across large organizations
• Experience presenting information in a manner that persuades, and influences decision makers
• Experience working complex programs/projects under regulatory oversight

Job Expectations:

• Flexibility to work in a 24/7 environment

Office Locations & Pay Ranges:

• 401 South Tryon Street - Charlotte, NC ($111,100 - $197,500)
• 1445 Ross Avenue - Dallas, TX ($111,100 - $197,500)
• 550 South 4th Street - Minneapolis, MN ($111,100 - $197,500)
• 150 East 42nd Street - New York, NY ($133,300 - $237,100)
• 333 Market Street - San Francisco, CA ($133,300 - $237,100)
• 1 North Jefferson Street - St. Louis, MO ($111,100 - $197,500)
• 800 South Jordan Creek Parkway - West Des Moines, IA ($111,100 - $197,500)