Senior Infrastructure Engineer

at  Lightbox

At LightBox, we strive to not only equip confident, data-driven decisions across sectors, but to also enrich lives by bringing people, information, and technology together. As a company with a wide range of clients, we believe a diverse workforce is crucial to success. Our commitment to inclusion across race, gender, age, religion, identity, and experience is the foundation upon which we operate and connect with our customers and the communities in which we work.
With our expertise, we are producing the best available data, workflow tools, technology, and analytics to support everyone making a real estate decision. There has never been a better time to make an impact and we invite you to join us on this journey.
LightBox is a leading provider of data and workflow solutions across commercial real estate and location intelligence. Our solutions deliver the depth, speed and accuracy that enable insights to over 50,000 brokers, 1,000 banks and lenders, 1,000 law firms and 5,000 environmental consulting and engineering firms.
About Us
LightBox is a data and workflow provider for the commercial real estate (CRE) industry that has supported buyers, brokers, lenders, appraisers, environmental professionals, etc. in over $3 trillion in CRE transactions through its industry-respected brands over the last two decades.
Position Overview
The Sr. Infrastructure Engineer will be reporting to the Director, Infrastructure Engineering to review, maintain and implement industry best practice cloud native infrastructure technology with an emphasis on automation/infrastructure as code and processes to improve quality and performance in support of the Production platform. This position will be responsible for overall health and quality of product infrastructure along with supporting other product functions within the agile teams.
The ideal candidate for this role is a transformational engineer with experience in transitioning teams and technologies to the cloud, in establishing modern practices around infrastructure automation, and in facilitating a true devops culture throughout product development and production operations, while maintaining consistent 24x7 service delivery of both legacy and new systems, identifying and mitigating risks within the infrastructure, overseeing release and maintenance processes, and meeting financial, technical and business objectives.

WHO YOU ARE:

Education

• Bachelor’s degree in Computer Science or related filed from an accredited institution, or equivalent relevant experience required

Experience

• Background in modern infrastructure design and automation specializing in hybrid multi-cloud environments.
• 5+ years’ experience working as a Sr. DevOps Engineer or related title/role.
• Experience developing Infrastructure as code / cloud / data center automation (Chef, Ansible, Terraform, Jenkins, Rundeck).
• Experience with public cloud platforms such as AWS and Azure.
• Experience with data center technologies (on-prem and colocation) and migrations to the cloud.
• Experience using or implementing monitoring systems such as DataDog, Prometheus, Logstash, Kibana, Grafana, etc.
• Experience automating CI/CD pipelines with tools such as GitHub or GitLab.
• Experience utilizing messaging bus systems such as Kafka.
• Experience utilizing containerization tools (Docker, Kubernetes, Fargate).
• Experience scripting in either Python, Ruby, PowerShell, or Bash.
• Experience in monitoring and responding to on-call incidents.
• Experience in DevOps culture and Agile methodologies.

Core Competencies

• Strong problem-solving skills
• Strong business professional communication skills
• Project management skills
• Strong team player & self-starter
• Strong self-learner

Other Desirable Attributes

• Initiative
• Interpersonal
• Leadership
• AWS Certifications

Physical Requirements

• Lifting up to 50 lbs.,
• Sitting for extended, continuous periods of time
• Use of Computer/Monitor for extended periods of time

This job description is a general listing of the required tasks and expectations of the position and in no way implies that the duties listed above are the employee’s only responsibilities. The employee is expected to perform other tasks, responsibilities and training as instructed by their supervisors. Duties and responsibilities may change at any time with or without notice.
This position may require additional hours outside of the standard work schedule including occasional holiday, evening and/or weekend hours in order to meet deadlines or to accommodate customers.
LightBox and all its holding companies are an equal opportunity/affirmative action employer. It is the policy of the LightBox and its holding companies to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

NO TELEPHONE CALLS OR AGENCY SOLICITATION PLEASE.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.
This job description is a general listing of the required tasks and expectations of the position and in no way implies that the duties listed above are the employee’s only responsibilities. The employee is expected to perform other tasks, responsibilities and training as instructed by their supervisors. Duties and responsibilities may change at any time with or without notice.
This position may require additional hours outside of the standard work schedule including occasional holiday, evening and/or weekend hours in order to meet deadlines or to accommodate customers.
LightBox and all its holding companies are an equal opportunity/affirmative action employer. It is the policy of the LightBox and its holding companies to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

• Develop Infrastructure as code and other automation tools to help engineering team efficiency.
• Build and maintain the CI/CD pipeline.
• Contribute to the design and architecture of the platform and infrastructure.
• Improve reliability, quality, performance and availability by implementing industry best practices to underlying platform technology.
• Measure and optimize system performance and create remediation plans to mitigate any production impacting performance issue.
• Manage, and remediate findings from security tools, pen test reports, and compliance requirements.
• Participate in on-call rotation to assist with incident response and maintain product uptime.
• Collaborate with and assist QA in performing load tests and assessing performance optimization.
• Foster DevOps culture and advocate for an Agile mindset amongst all Engineering and Product teams.
• Continually research, evaluate, and apply emerging technologies to improve our products.
• Work cross functionally with all departments to assist with infrastructure related issues.
• Ensures back up/DR replications are properly running as scheduled and maintain test cycles to ensure proper recovery.