Senior Infrastructure Operations Specialist

at  Skipton Building Society

Hours:
Monday to Friday 9 - 5 (35 hours) - hybrid
Closing Date:
Fri, 17 May 2024
We are recruiting for the latest members of our Infrastructure Operations Team and require an experienced Senior Network Specialist who enjoys working in a fast paced and agile environment and have skills encompassing both the On Premise and Azure technology stacks then this maybe the job for you.
Who Are We?
Not just another building society. Not just another job.
We’re the fourth biggest building society in the UK and what makes us a bit different is that we’re a mutual organisation. We don’t have shareholders; we’re owned by our members.
Our colleagues say Skipton’s a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals, we’ll help you take the next step towards a better future.
You will be joining the Infrastructure Operations Team, consisting of 11 Infrastructure specialists (4 x Networks and 7 x Platforms). We work closely with several teams across the IT Function covering a wide range of technologies as well as supporting the overall business with their IT projects and BAU work.
What’s In It For You?
Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including:

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
• Holiday trading scheme allowing the ability to buy and sell additional annual leave days
• Matching employer pension contribution (up to 10% per annum)
• Colleague mortgage (conditions apply)
• Salary sacrifice scheme for hybrid & electric car
• A commitment to training and development
• Private medical insurance for all our colleagues
• 3 paid volunteering days per annum
• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?
As a Senior Network Support Specialist, you will be part of the team responsible for the operation of our IT services hosted both on premises and in our Microsoft Azure public cloud environment.
You will also support the delivery of a very ambitious strategic and IT Roadmap change portfolio supporting Skipton Building Society’s.

Your responsibilities will include:

• Maintain a good understanding of all technologies that we implement and support.
• Ensuring the operational health of all the network infrastructure including security, availability, performance, interoperability and reliability.
• Plan, support and manage technical support and upgrade activity of all network infrastructure.
• Support all services out of hours as part of the on call rota

What Do We Need From You?

• Overall, we’re seeking a dynamic individual. Working in a fast-paced environment requires adaptability, flexibility, and a willingness to embrace change.
• You will have previous Networking experience at a Senior level for both on premises and in a Microsoft Azure public cloud environment.
• Have experience of supporting Firewalls, Routers, Switching, Quality of Service and Load Balancing would be needed for the role.
• The team also support the Societies’ Telephony solution, so knowledge of VOIP would be useful.

• Maintain a good understanding of all technologies that we implement and support.
• Ensuring the operational health of all the network infrastructure including security, availability, performance, interoperability and reliability.
• Plan, support and manage technical support and upgrade activity of all network infrastructure.
• Support all services out of hours as part of the on call rot