Senior Insights Consultant

at  Circana

LET’S BE UNSTOPPABLE TOGETHER!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

REQUIREMENTS

• 5+ years experience in a similar role, within the FMCG industry
• An advanced understanding of analytical concepts related to market, sales, and shopper data
• Exceptional client service consulting and advisory skills
• Proven ability to manage, influence and motivate others
• Strong communication (verbal and written) and articulate presentation skills
• Excellent commercial acumen
• Ability to interpret data and leverage insights to influence business decisions
• Excellent time management, organisational skills, and high levels of attention to detail
• Proven project management skills with ability to meet or exceed expectations and deadlines

WHAT WILL YOU BE DOING?

You will be responsible for leveraging Circana’s Market Measurement solutions (Market Read and Shopper Panel) to help retail clients make better business decisions that grow their business.

JOB RESPONSIBILITIES

• With a focus on Market Read and Shopper Panel, act as an analytical champion within Circana and the client, setting the standard for best-in-class delivery, recommendations, and problem solving
• Define problems through consultations with the clients management stakeholders, identifying their needs and objectives to propose and implement suitable solutions, to maintain and grow revenue
• Work consultatively with the client, to develop high level analytical briefs and provide advice and guidance for key milestones, desired outcome, resources required and timeline for delivery
• Incorporate into analysis different data sources, client learnings, reports, research, and broader industry insights that go beyond Circana data, to provide valuable market insights
• Develop, maintain, and manage high levels of engagement with the client, across key stakeholders of different levels, decision makers, and integral 3rd party vendor relationships
• Manage client’s expectations and plan workload accordingly
• Train and support client stakeholders to effectively utilise our platforms and products
• Support, and at times lead, the process of selling in new solutions to the client

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organisation. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Centre on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyon