Senior Instructional Designer

at  Air Canada

CONDITIONS OF EMPLOYMENT:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

LINGUISTIC REQUIREMENTS

Based on equal qualifications, preference will be given to bilingual candidates.

Qualifications

• Masters in Education, Curriculum Design or Educational Technology preferred
• 5+ years of experience in a senior instructional design role
• 2+ years in learning consulting roles
• 3+ years in a customer-oriented role in the airline, hospitality or service industries
• Strong interpersonal communication skills
• Demonstrated ability to leverage both creativity and instructional design theory to create innovative and effective learning programs
• High adaptability and the ability to work with ambiguity
• Previous experience in a corporate setting is an asset
• Previous facilitation experience is an asset
• Certificate in project management or change management is a definite asset
• Willingness and ability to travel on short notice for various periods (up to 20% of the time)
• Sound knowledge of instructional systems design and instructional design models
• Excellent oral and written communication skills in English (French is an asset)
• Excellent knowledge of technology required to enable effective online, leader-led, social, virtual, and mobile learning experiences
• Ability to work under pressure, assess priorities and manage strict deadlines
• Capable of offering creative designs for blended learning environments incorporating both synchronous and asynchronous option

• Consult with business units to achieve organizational learning objectives
• Apply instructional design models, learning theories and creativity to design effective learning programs
• Conduct Train-the-Trainer workshops to qualify instructors to deliver training
• Ensure quality by adhering to sound adult learning principles
• Select and incorporate technologies that support learning resources and assessments
• Guide subject matter experts in the design and development of learning programs
• Choose appropriate learning strategies and media that support learning outcomes
• Consult, guide, and project management deliverables throughout the learning design phases while engaging with both internal and external stakeholders as required
• Maintain broad industry knowledge and understanding of marketplace trends to develop best-in-class learning solutions
• Travel within Canada or the USA to support training design activities
• Support cross-functional training team initiatives

Qualifications

• Masters in Education, Curriculum Design or Educational Technology preferred
• 5+ years of experience in a senior instructional design role
• 2+ years in learning consulting roles
• 3+ years in a customer-oriented role in the airline, hospitality or service industries
• Strong interpersonal communication skills
• Demonstrated ability to leverage both creativity and instructional design theory to create innovative and effective learning programs
• High adaptability and the ability to work with ambiguity
• Previous experience in a corporate setting is an asset
• Previous facilitation experience is an asset
• Certificate in project management or change management is a definite asset
• Willingness and ability to travel on short notice for various periods (up to 20% of the time)
• Sound knowledge of instructional systems design and instructional design models
• Excellent oral and written communication skills in English (French is an asset)
• Excellent knowledge of technology required to enable effective online, leader-led, social, virtual, and mobile learning experiences
• Ability to work under pressure, assess priorities and manage strict deadlines
• Capable of offering creative designs for blended learning environments incorporating both synchronous and asynchronous options