Senior Insurance Broker

at  Collectivfide

Spring is a time of growth and renewal. Are you also looking for growth in your career? This might be the right opportunity for you.
This role is responsible for servicing and growing a book of business as well as handling more complex risks or lines of business. This role will also serve as a technical mentor and company ambassador to more junior staff and serve as the first point of escalation.
We may also tap into your experience and passion to support the Manager with the creation, monitoring of processes, procedures, workflows, training, or special projects as necessary. This role will also be an ambassador of the company, the culture, and serve as a change champion
Having been in business since 1972, we are a trusted presence in our communities with a long-standing history and a track record of success. We are a tight-knight group that cares about our customers and each other.
At Delmar Sproul insurance brokers we are continually striving to create an environment where people feel great about the work they do and where they work … and have some fun along the way doing just that.
Here’s what our employees had to say in our most recent employee engagement survey.
“This is an amazing place to work with an amazing team that supports one another.”
“I have never had such a great and understanding work environment.”

KEY QUALIFICATIONS

• Must be RIBO licensed.
• Must have a minimum of 5+ years’ experience working in a brokerage in personal lines; having commercial lines experience is welcomed.
• Must have prior working experience with TAM.
  Delmar Sproul Insurance Brokers is committed to providing accommodations and to achieving a barrier-free workplace and inclusive for individuals with disabilities. Should you require an accommodation to participate in our recruitment process, we will support you by considering your individual accessibility needs and work together on a solution

• Service a book by performing all aspects of the customer life cycle (quote, new business, remarketing, endorsements, renewals, cancellations).
• Help grow the book of business through various means such as cross and upselling, referrals, targeted marketing, lead generation, sourcing, etc.
• Serve as the liaison between clients and insurance carriers.
• Conduct detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions for your clients.
• Take new claims reports and submit them to the insurance carrier; coaching staff through the claims process.
• Provide technical guidance, product knowledge, and technology support to more junior staff.
• Serve as the first level point of customer and carrier escalations, engaging the Manager as necessary.
• Provide support the Manager as required in the achieve of the goals for the brokerage.
• Maintain positive working relationships with carrier partners, vendors, suppliers.