Senior Key Account Manager Lab Automation (m/w/d)

at  Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world’s leading partner to science, with over $40 billion in revenue and over 100,000 employees worldwide. Our mission is to empower our customers to make the world healthier, cleaner and safer.
On an area of almost 15,000 m² at the Langenselbold site, we produce microbiological safety cabinets, CO2 incubators, microbiological incubators, heating and drying ovens, vacuum drying ovens and high-temperature ovens. The sales and order processing departments, which operate throughout Europe, cover additional product areas, such as laboratory consumables and water treatment systems.
In addition, Langenselbold is home to the EMEA LabAutomation business, which manufactures movers, automated incubators and storage devices, control software and automated systems for a wide range of applications such as synthetic biology, analytical workflows and high-throughput applications. Langenselbold is also the global headquarters of the Cytomat product line (automated incubators).
The site currently employs more than 700 people in the areas of production, development, product management, purchasing, sales, service, project management and administration.

• Representing the Lab Automation business in all customer interactions and build strong, collaborative customer relationships
• Implementation of our sales process from the identification of potential customers to the conclusion of the customer contract
• Maintain partnership relationships between customers and our lab automation team to ensure a smooth process and a positive customer experience
• Actively identifying new prospects and customers, in addition to growing business with existing customers
• Actively working with sales management to develop service and support-related territory plans with opportunity maps, target and key customers, sales strategies, tactics, and resource requirements
• Providing monthly sales reports and forecasts
• Integration consultation, including analysis of application-based workflows and throughputs, design of system configurations, selection of instrument sets, and development of offerings and management of customer expectations
• Developing and delivering high-quality technical specifications and presentations for customized solutions
• Demonstrating our Momentum planning and workflow software in relation to customer specification